Mayan Palace Riviera Maya

  • Add to Trip Check Rates
  • Km 48 carretera Federal Cancún
    Cancun, Mexico 77710
    1 800 292 9446Website
  • Not quite right? Change PhotoUpdate Address
Armand
First Reviewer
4 out of 5
Avg. Member Rating
26
Reviews
30
Photos
Editor Pick

Mayan Palace

  • February 9, 2007
  • Rated 3 of 5 by ParadiseSeeker from Alhambra, California
This was supposed to be the "high-end" resort, and it was expensive. But compared to what I'm used to in the States, it was okay. In Mexico, I was supposed to be impressed, but to me it was just nice.

The resort is fairly new and the grounds and area were amazing. I was excited knowing that the ground that I was walking on was where the ancient Mayan culture once existed. If you looked outside of the the resort, it was dense jungle and we were situated on a private beach.

The guards at the gate were a tad bothersome, though. Not because they bothered us, but just because it is a little disconcerting knowing that armed guards are needed to keep people from possibly being kidnapped. The resort that we were at seemed to have the reputation of accommodating Americans who had money.

The rooms were standard, bordered by an open hallway that allowed for all kinds of creatures to come crawling in. The resort was nice and the pool was AWESOME. It has your standard pool bar, and if you think Mexico is a cheap vacation, think again. The food at the resort is pricey! But they do have a video that shows food and beverage handling standards, which are obviously directed towards Americans. All water and ice are filtered and purified, which is nice, and they have standards for their meats to keep people from getting sick. Inside of the resort, we had no trouble trusting the food or drink that we consumed and felt very safe eating and drinking it.

The only thing that I didn't like is that when they see an American, everybody seems to want a tip for doing the smallest thing. I felt like George Jefferson always having to tip his doorman.

From journal Cancun and Cozumel: Land of the Mayans

Mayan Palace Riviera Maya

  • August 17, 2005
  • Rated 5 of 5 by sbrown251 from wildomar, California
Mayan Palace Riviera Maya

Best Things Nearby:
Playa Del Carmen! Next time we'll go to Cozumel for scuba!

Best Things About the Resort:
This resort was great, everything from the activities staff to the food to the gift store. We couldn't have asked for a better time.

Resort Experience:
Well, it's Mexico. If you don't like Mexico, don't go. But if you do like Mexico, this is your escape. It's better than anywhere we've traveled. Customs was a hassle - do not forget your baggage claim ticket on the plane after too many cocktails.

  • Unit Type: 2 Bedroom
  • Activities: Excellent
  • Amenities: Excellent
  • Unit Satisfaction: Excellent
  • Family Friendliness: Excellent
  • Service: Excellent

From journal Mayan Palace Cancun

Mayan Palace Riviera Maya

  • July 7, 2005
  • Rated 5 of 5 by thumper1 from Belchertown, Massachusetts
Best Things Nearby:
Strolling down Fifth Ave in Playa del Carmen was a highlight of the trip.

Best Things About the Resort:
The pools were endless. The resort had beautiful grounds, and we were well taken care of by the staff.

Resort Experience:
The resort is very large, yet still maintained a feeling of intimacy because it was so spread out. We love to walk and were able to walk for hours on the grounds by taking different paths by the pools, through and around the buildings, and through the golf course. It was very secure, and being two older women with 26-year-old daughters, we felt safe on the grounds.

  • Unit Type: 1 Bedroom
  • Activities: Good
  • Amenities: Good
  • Unit Satisfaction: Excellent
  • Family Friendliness: Very Good
  • Service: Excellent

From journal Riviera Maya Getaway

Riviera Maya

  • June 21, 2005
  • Rated 5 of 5 by cosmicjohn from rockmart, Georgia
The Riviera Maya is a four-star hotel. The staff was the most pleasant and friendliest of any place we've ever stayed. The next best thing was the constant sea breeze.

From journal Mayan Palace

Mayan Palace Riviera Maya

  • October 27, 2004
  • Rated 4 of 5 by dolfnsong from Fontana, California
Best Things Nearby:
It's in the middle of all the attractions.

Best Things About the Resort:
A yummy Mexican breakfast buffet. Lots of swimming space. The pool never closes. Happy hour is 3 times a day!

Resort Experience:
There are five different swimming pools, so there is never a crowd. Lying by the pool is a great way to relax. You can take a short walk down to the beach. They were doing lots of construction while we were there. They are supposed to be putting in a day spa and other special things.

  • Unit Type: 1 Bedroom
  • Activities: Very Good
  • Amenities: Very Good
  • Unit Satisfaction: Very Good
  • Family Friendliness: Very Good
  • Service: Very Good

From journal 31st Anniversary Trip to Cancun

Compare Cancun Rates

1. Enter travel information

City

2. Select websites to compare rates

Each selected website will open a new window.

Cancun Travel Deals