- lisanti
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 17
- Reviews
-
3
- Photos
Would stay again
- April 24, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
I booked directly through the hotel which was cheaper. The hotel/room was clean. The staff was more than helpful. The buffet food was great as well as the restaurants. Only meal I didn't like was the mahi-mahi. The drinks were great and strong. The nightly entertainment was pretty good but too bad not more people were in the audience. Had 2 massages and they were wonderful. Too many stairs and almost no beach due to a previous hurricane but the pools were great.
Will Stay Again
- October 1, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
My husband and I stayed here for our honeymoon and were very pleased. Our room was absolutely beautiful and well kept. We considered the food good, but the menu consisted of typical buffet food and various sandwiches and things for room service; which is the kind of food we eat anyway, it might not be for everyone. The beach was small, but the pool was gorgeous and the location of the hotel is within walking distance to A Lot of excursions and things like that. We will definitely go back.
definitley going back
- August 2, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
excellent hotel, this was my second trip to cancun and my second stay at this hotel. its a little out of the way but has a+ service cant wait to go back for christmas. i wouldhave to say ifyou wanted to stay at a nice hotel this is the one! the food is excellent as well. the buffet much better than their high end restaraunts. the food was great too! hopefully youll enjoy this hotel as much as i did! for the bestservice at the front desk talk to irma, and in the buffet luis is the man to talk to.
sorry
- March 27, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
I was disappointed with pretty much everything. The room was misrepresented by websites, chairs had scuff marks all over them, toilet needed fixed, shower door wouldn't shut right. The beach, sea plants all over it, very small. Staff was horrible, front desk was way rude, was announced that whales could be seen from beach but when guest went back there the staff was laughing at all of us for believing it. Non-motorized water sports, but the water current is so strong you really can't use them there (atleast the paddle boats). We had a great time, but it wasn't because of the hotel
Go to another Gran Hotel
- December 1, 2006
- Rated 3 of 5 by
a traveler from Travelocity.com
This was my husband and my 1st all inclusive trip. We will never come back to this resort. Topless, horrible location, few restaurants (poor availability), watered down drinks, very big language barriar problem, very poor room quality (our room looked like it was made up from an old utility room), canceled out shows, etc...