The Swan is a very serviceable business hotel with all the amenities that one would expect from a Disney-class hotel. All staff members are called cast members and they are unusually friendly and welcoming.
Decor
The rooms are decorated in a cabana style, with pastel tropical colors. The beds, this being a Westin, are extraordinarily comfortable. You may never wish to go home! The bathrooms are somewhat small, but there is a makeup area outside of the bathroom. The mini-bar selection seems quite extensive, but a warning that my co-workers were overcharged for their purchases. A cast member wrote down $22 instead of $2.
Location
The Swan and the Dolphin are conveniently located next to Disney's boardwalk, a shopping and food destination. You can also walk to a mini-golf course, Disney's Fantasia Gardens, or all the way to EPCOT. MGM Studios is right across the street, with the Tower of Terror visible from hotel suites. You can take a water taxi to MGM and EPCOT, and hop on a free bus to the Magic Kingdom and other parks. I talked to another visitor who said she always chooses the Swan and Dolphin because of their perfect locations.
Restaurants and Food
There are endless choices between the Swan and the Dolphin, and it would take a week to eat at them all. Their catering for our business function was excellent. One night we ate at the fifties-style cafe at the Dolphin, and another night, we chose Kimonos in the Swan for sushi and karaoke. One thing to note however is that the food is quite expensive on the property, with a continental breakfast of fruit, Danish, and juice costing US$12.
Recreation
The Swan and Dolphin together have the best pool I've seen. Each hotel has their own lap pool, along with a circular wading pool, and a long series of connected pools called The Grotto. The Grotto also includes a waterfall, great for a massage, and a waterslide. Hot tubs are tucked into quiet, tropical corners. Music piped out from well-disguised speakers adds to the tropical feel. There is also beach volleyball on the man-made lake that separates the two properties.
Unfortunately, their exercise gym did not live up to these high standards. The exercise room at the Swan was quite small, with just three cardio machines and some nautilus. However, all the equipment was in working condition!
Business Needs
This hotel has many conference rooms, and lots of outdoor garden space for breaks. It is perfect for a conference, which is why many are held here. Internet access is provided free in the rooms, but it isn't a direct connection. You first must route through their website, and it isn't always easy to get it to launch.
If you would like to visit their website, it is highly interactive with lots of pictures: Swan & Dolphin. It also offers online reservations.