I have stayed in this hotel on numerous occasions. I have a special affinity for it, as it was my first accommodation, and have recommended it many times. The Best Western chain might deter some looking for the "Czech" experience, but this hotel is Best Western in name only. The street is quiet, curvy, and almost inaccesible by car, so noise is not a problem. The inside is medevial, the building was an armory in earlier days, and the rooms are just cozy enough to be worth the money. The real treat is the location. You''re located ten minutes or closer from the Vltava river, the Charles Bridge, Old Town Square, the Castle district, and Petrin Hill. In addition, there is parking (not included) which is a godsend in Prague. Overall, the hotel is a great value. And if you''re not happy, the Best Western name will probaly make it easier to recieve some compensation.