- clv2006
- First Reviewer
- Avg. Member Rating
- 11
- Reviews
people need to remember they are in Europe
- January 4, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
Took the 25 euro upgrade, room was quite nice by European standards for this category of room. Had a really nice balcony too. Hot water a bit touchy, but no big deal. Front desk not the friendliest, but again, its a different country not Orlando!
Was here with wife to goof around and let loose for a few days, so had no real complaints about the room; you don't go to Amsterdam to spend half the day in the room!
Would stay here again--location between Leidsplien, RLD, Museums, so was great central location, not too far a walk to anywhere.
Rode hard and put away wet
- November 25, 2007
- Rated 3 of 5 by
a traveler from Travelocity.com
Despite the lovely exterior, our room needed a serious overhaul. The pillows were lumpy, the bed springs poking. Just really SHABBY. Look out for the shower where you can be scalded by an unexpected bursted of boiling water while showering. These charlatains offer room upgrade for 25 and 50 euro. Save yourself the trouble and book a better hotel from the start. Front desk help is rude beyond belief. The only thng that is in the favor of this wretched hotel is the location. If you plan to spend zero time in your room, this is the place for you. Also be aware of the travel website's service center - would you like to fly from California to Amesterdam(20+ hour flight ) only to be told at 7am that you can't check in until 2pm. Suppose the alledged customer service idiot would ask if we wanted to pay for an extra day at the hotel for immediate check in upon arrival, instead of being forced to sit in a hotel lobby for hours!!
Wrecthed pillows and beds, sclading shower
- November 25, 2007
- Rated 3 of 5 by
a traveler from Travelocity.com
Hotel lobby is OK but the rooms seem ridden hard and put away wet.Wretched pillows and lumpy beds. Also look out to be scalded while taking a shower when the water temp sudden is boiling! They offer room upgrade, spend your money on a better hotel up front. Also beware of the travel agency getting you to your hotel at 7 am but no check in until 2pm, instead of telling you upfront and asking if you are willing to pay for an extra day so you don't have to sit a lobby for 5 hours after a 20 some hour flight. Awful after a flight through from CA only to have an uncofortable room.
great experience
- July 16, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
the look and service are 4-star. Rooms are nice. Best feature is the central position to every attractions in Amsterdam and right to the flower market, walking distance to museums, red light district, everything.
Comfortable & Charming
- July 12, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
We really enjoyed the hotel. The location was perfect--central and accessible to everything, but not in the middle of the party zones. The room was lovely and charming, though some might think it was a bit small. Room cleaning was efficient and professional. I don't think they have a smiling service mentality, so the front desk was not as responsive as I am accustomed to, but that was minor. I only ate in the restaurant once--it was fine, but that doesn't matter because there are places to eat all around.