I actually chose this hotel based on an IgoUgo review and booked it on the easy-to-use venere.com. It is a big grand hotel in the middle of the action in Verona. When we arrived, they upgraded us all to suites! My parents got the best room, a light-filled suite on the upper floors. We ended up in a darker set of rooms, but it was still very comfortable. The bathrooms were huge, and the hotel had all the amenities that Americans expect, including cable television. Overall, the roominess and level of service makes this an excellent choice for American visitors.
In fact, we met many Americans there, especially when we got pre-dinner cocktails at the American Bar. We also met another family from Boston - Boston, England!
I have no complaints about Hotel Accademia, although were I visiting Verona again, I would probably choose a smaller hotel since that's more to my liking. For a visit with my parents, they were thrilled, saying it was their favorite hotel of the whole trip. My stepdad loved the fact that he could actually fit into the shower.
Location-wise, I couldn't believe how convenient it was! If we walked one way, we could go to the old Roman arena. The other way led to another big famous piazza, all along a big shopping street.