Hotel Hermitage And Park Terme
- 4 out of 5
- Avg. Member Rating
- 4
- Reviews
Not worth the price
- June 7, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
Nice beds but breakfast not great, toilet ran all the time, yellow water and the pool is only about 3.5 ft deep. Plus the hot tob was closed the whole week we were there because they painted it.
Wonderful stay ...
- December 3, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
Room was extremely clean, Front desk clerk was very helpful. Room was cleaned very well during visit. Breakfast was well stocked. Location is PERFECT for this area.
pleasantly suprised
- November 20, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
There are several hotels in the area and my wife and I decided to stay here because of the indoor pool and location. Upon reviewing comments here and other online travel websites, we were very hesitant. To our suprise the staff were very friendly and assured us the rooms were renovated just a few months ago. The bed was the most comfortable I have slept on in a hotel. The pool and hot tub were nice, a bit small, but adequate. Breakfast included bagels, eggs and sausage- self serve. THere was a restaurant and salon- however we didnt utilize. I would difently stay here again on our next trip to Mystic.
Shocking Experience
- July 30, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
On check-in, the room was very hot. We turned on A/C at 4PM and left for the evening. On return at 10PM, the A/C was not working and room was still hot. We contacted front desk. The person they sent to the room to check A/C was dirty, disheveled and reeked of alcohol. If we had kids with us, he would NOT have been allowed in the room. We did receive another room within about 1 hour.
At the breakfast buffet (which was meager), we were stunned to see a "tip jar" on the counter - the first we have ever seen with a complimentary breakfast.
The rooms were only average, but the experience we had with the maintenance person so rattled us that we will never stay here again, nor would we ever consider recommending this hotel to others.