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Quote: Only stayed one night and after arriving at 2 a.m. was surprised to find a warm friendly reception desk rep (she offered a later check out and gave us warm cookies). Though the hotel is a bit older the comfortable bed, linens and very clean room... Read the full Portola Hotel & Spa review
Quote: If you know Monterey, you know that this hotel is pretty well known. Despite this I had never stayed or spent any time there. I decided to check it out and am very glad I did so. First off the staff was great. They extremely friendly, helpful,... Read the full Portola Hotel & Spa review
Quote: We ahve stayed here before..GREAT location...the walking path down to the Cannery Row area...close to Carmel..Pacific Grove..and really close to our favorite place to eat...Montrio Bistro...
Quote: Very disappointed. Pool renevation was suppose to be completed mid-summer. One person in party was there for relaxation. Temperature warm, hotel has no AC. Finally realized ceiling fan not even cooling room, due to fan switch in wrong position. ... Read the full Portola Hotel & Spa review
Quote: We selected this Hotel because it seemed to have all the family friendliness we were looking for and we were willing to pay a descent price for it. When we booked the hotel there was NO mention that they pool and spa was closed for retavation. We... Read the full Portola Hotel & Spa review
Quote: Hotel has nice, just my room were not ready. They gave me a free upgrade on my rooms since I had to wait. Short walk to the beach or to the wharf. Staff was friendly at all times. I would stay again.
Quote: This was the first trip my sister and I had taken together. I was worried that the service would be poor because we had booked through a "discount" agency, online travel website. We were treated like royalty! Our room was upgraded when we... Read the full Portola Hotel & Spa review
Quote: Not a good expeirience all around. The Hotel was hosting and event and was not staffed properly to adiquitly handle the needs of their quests. Check in was cumbersom, lengthy and stressfull. 20 minutes to get the Valet only to be called at 11:30pm... Read the full Portola Hotel & Spa review
Quote: I stayed at this hotel because I love the location. It's just off the walking/jogging/bike path that leads to Cannery Row in one direction and the beach in the other. There are great boutique shops, restaurants, coffee shops, a spa, etc. right at... Read the full Portola Hotel & Spa review
Quote: we found this hotel on line and loved it. when we arrived they were helpful and nice. my kids got free fresh baked chocolate chip cookies. the location was great and our room was neat & clean. my baby loved the seal toy in the bath.we enjoyed our... Read the full Portola Hotel & Spa review