Portola Hotel & Spa

From $ -1 per night

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Two Portola Plaza, Monterey, California 93940
(831) 649-4511
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User Reviews

Results 1-10of 18 Reviews


Stayed 1 night; all was great

A traveler

Travelocity.com

Only stayed one night and after arriving at 2 a.m. was surprised to find a warm friendly reception desk rep (she offered a later check out and gave us warm cookies). Though the hotel is a bit older the comfortable bed, linens and very clean room ...Read more
Great Room and Great Service

A traveler

Travelocity.com

If you know Monterey, you know that this hotel is pretty well known. Despite this I had never stayed or spent any time there. I decided to check it out and am very glad I did so. First off the staff was great. They extremely friendly, helpful, ...Read more
Get Away...before a business trip....

A traveler

Travelocity.com

We ahve stayed here before..GREAT location...the walking path down to the Cannery Row area...close to Carmel..Pacific Grove..and really close to our favorite place to eat...Montrio Bistro...
Business and Relaxation - No AC

A traveler

Travelocity.com

Very disappointed. Pool renevation was suppose to be completed mid-summer. One person in party was there for relaxation. Temperature warm, hotel has no AC. Finally realized ceiling fan not even cooling room, due to fan switch in wrong position. ...Read more
Business stay

A traveler

Travelocity.com

Hotel has nice, just my room were not ready. They gave me a free upgrade on my rooms since I had to wait. Short walk to the beach or to the wharf. Staff was friendly at all times. I would stay again.


An incredible trip!

A traveler

Travelocity.com

This was the first trip my sister and I had taken together. I was worried that the service would be poor because we had booked through a "discount" agency, online travel website. We were treated like royalty! Our room was upgraded when we arrived, ...Read more
Great Location!

A traveler

Travelocity.com

I stayed at this hotel because I love the location. It's just off the walking/jogging/bike path that leads to Cannery Row in one direction and the beach in the other. There are great boutique shops, restaurants, coffee shops, a spa, etc. right at ...Read more
4 Star $, 2 Star Hotel

A traveler

Travelocity.com

Not a good expeirience all around. The Hotel was hosting and event and was not staffed properly to adiquitly handle the needs of their quests. Check in was cumbersom, lengthy and stressfull. 20 minutes to get the Valet only to be called at 11:30pm ...Read more
my kids loved it

A traveler

Travelocity.com

we found this hotel on line and loved it. when we arrived they were helpful and nice. my kids got free fresh baked chocolate chip cookies. the location was great and our room was neat & clean. my baby loved the seal toy in the bath.we enjoyed our ...Read more
Very friendly people

A traveler

Travelocity.com

We stayed there during Valentines weekend of 2007. The room was suppose to be done up with special flowers and balloons. That did not happen however, they did make it up to us by up grading us to a suite. The Guy at the desk was super nice, super ...Read more