- 4 out of 5
- Avg. Member Rating
- 8
- Reviews
Rude Manager and Staff
- July 7, 2007
- Rated 1 of 5 by
a traveler from Travelocity.com
This resort needs a total staff overhaul starting with the General Manager, who I will not name. Let's just say that he is very full of himself, unwilling to effectively communicate and down right rude. The staff seemed unhappy to be there and I understood where they got their attitudes as I watched the Manager scream at front desk staff in front of guest. The rooms were clean and the water park is good for little kids, but ever basic service you won't find it here. If you are looking for a place where the staff is friendly and the management cares, don't look here.
Fantastic time!
- July 7, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
We just returned from a weeks stay at the Polynesian and had a wonderful time-it was our first time stay and will probably go back. The music they play all day in the outdoor waterpark area is really awesome-reminds one of being on a cruise ship. Very lovely hotel, nice staff, just hide your money from housekeeping because we had money taken (small amounts) twice-w/housekeeping assuming we were giving them a tip--staff was contacted and immediately our money was returned. We will go back though because overall, you can spend a whole day just "there" and have a great time-so much to do!
Worst stay ever!
- May 30, 2007
- Rated 1 of 5 by
a traveler from Travelocity.com
The hotel is very noisey and water is very dirty. Kids screaming, yelling and slamming doors at 11 pm at night. Hotel service very bad. They didnt want to take care of the customers.
Best birthday weekend
- January 29, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
My friends and I had an extremely good time. Everything was set up nice and the staff were friendly.
Our best vacation!!
- October 22, 2006
- Rated 5 of 5 by
a traveler from Travelocity.com
My husband and I went to Wis Dells for the 1st time in 2005 after getting a free vacation to the Howard Johnsons Resort. After our 3 day stay there, we went to the Polynesian and LOVED it!!!!!!! We only took our youngest 2, but took all 5 of our kids (which 3 are teens) in 2006 along with my mother. We ALL had a great time and would go every year if we could!!! It's the best deal in the dells without a doubt!