Very comfortable and reasonably sized rooms. Windows were double glazed to keep out the noise from the railway behind the hotel. Very effective, and fortunately, the air-conditioning also worked well to quietly keep the room at a comfortable temperature.
Breakfast was better than the usual continental fare. A continental breakfast was included, but it went well beyond the dry rolls and cheese of the Westpoint Hotel (our last London stay).
The location could not be faulted. Major attractions such as the Science Museum, Natural History Museum and V&A were within easy walking distance. A major shopping area, Kensington High Street, was just around the corner. The shopping area included a Marks and Spencer (quality clothing at affordable prices), bookshops, adventure stores and a number of very good coffee shops. (Even a Gloria Jeans if you like that sort of coffee.)
Budget restaurants were also located in nearby Kensington High Street. We had a reasonable meal of fish and chips. Tasty and not too soggy. Our earlier experience with fish and chips in London left us wondering what the fuss was about!
The main advantage of this hotel was its proximity to the major tourist attractions. The Paddington Hotel of our previous visit (Westpoint Hotel) made the return to the airport easier due to the check in at the station and rapid transfer.
This time we used the transit bus to the airport, which worked smoothly enough, and was still probably cheaper than a taxi. Checkout was some hours before the airport connection and the bags could be left with the concierge free of charge. (The Kensington Hilton charged a fee for minding bags.) Given that we did not have a lot of spare change left on what was the last day of our holiday, this was important.
Check in and check out was both friendly and efficient. Staff were polite and helpful, offering maps and advice when asked.