Royal Windsor Hotel Grand Place
- M@uricio
- First Reviewer
- 3 out of 5
- Avg. Member Rating
- 5
- Reviews
-
4
- Photos
business traveler
- November 21, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
This was not the hotel of the pictures. The rooms were very small, the hotel was noisy and the beds were like rocks! They could not find our reservation but found us space when we provided a copy of the reservation. The staff seemed very unhappy we were there. The breakfast buffet was 27 Euros or $34 dollars. Really! Not worth it. I would not chose to stay here again - there must be better places in Brussels.
Hotel reviw
- December 8, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
Friendly and responsive staff. Rooms small but very clean and comfortable. Location excellent.
One Day in Brussels
- August 27, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
The overall stay was good due to the great staff as well as location and breakfast. I arrived before 9 am, having taken an overnight flight. I was able to check-in with ease. I was initially given a room with a roll-away spare bed, in addition to the regular bed. 5 minutes later, I was moved down the hall due to the hotel's mistake. The room was good but the lighting was rather dim due to 4 light bulbs out in the bathroom and elsewhere. I brought this to the hotel's attention and it was duly fixed. While a non-smoking room, I did smell smoke coming in via the ventilation system. I'm not sure how you can fix that.
The staff were very friendly and responded to my concerns whenever raised. I was loaned an umbrella as it was rainy and the complimentary city bus tour pass was nice and appreciated. The morning breakfast buffet was excellent. The bed was wonderful and the bathroom more than sufficient. Check-out was easy.
Royal Windsor
- November 5, 2003
- Rated 1 of 5 by
ps12 from Baltimore, Maryland
Had high expectations of this 5- star hotel which were definitely not met. Yes, the location, a few steps away from the Grand Place, was great. Yes, the hotel has a nice feel considering its smallish size and comfortable rooms. But the service was appalling; we waited for a while to check in only to be told to come back since no rooms were ready (at after 1pm). When we came back, we had to wait again and were given a room key for the wrong room. Finally, we got to our room only to find out you had to manually lift the cover off the toilet in order to flush it. And of course, there was a long wait to check out as well. Since we only went for the weekend, it seems like we spent more time waiting than seeing Brussels! My husband was much more impressed by the Hotel Amigo, a few steps away.
From journal A weekend in Brussels
Royal Windsor Hotel
- June 3, 2003
- Rated 4 of 5 by
M@uricio from Ninove, Belgium
Fully equipped room with air-conditioning, TV, and movies on demand. Option to have breakfast in the restaurant or in the room. Outstanding bathroom facilities. Fridge with minibar. Large carparking. Music and dancebar.
From journal Brussels, melting pot in the middle of Europe