Holiday Inn Bethlehem - Lehigh Valley
- 4 out of 5
- Avg. Member Rating
- 21
- Reviews
Not Bad
- January 28, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
Ask for a non-smoking room and they automatically give you a smoking one with the ash trays removed. But it still smells like smoke. The matress was hard, but other than than it was an okay place. No eating places close enough to walk to, but that's not their fault. You can get a decent hamburger from the pub inside the hotel.
family trip
- August 10, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
The room was spacious however I was told I would have a room on the first floor .I received a room on 2nf floor. Everything was ok with room but the bathroom shower curtin had mold on it and so did the soap dish. The room should have also air freshner kind of old stinch smell. The activites they adverstised are blown up. That pool was great. All in all ok for the money.
Great Value
- September 18, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
Nice clean hotel and up to date. Have an excellent pool area and may use a neighboring hotels indoor pool also, (Info at front desk). Definately recommend this one for the price.
Good location with Mixed Customer Service
- August 28, 2007
- Rated 3 of 5 by
a traveler from Travelocity.com
We arrived late at night after a long trip. The front desk was quick and helpful. However, when we got into our room, there was an overwhelming odor of mildew. The complimentary paper by the phone was even damp. The toilet in our bathroom was clogged. When we informed the front desk, they told us maintenance had gone home for the night and they would send someone in the morning, who never showed up...But the staff were helpful with local information.
you don't always get what you expect or pay for
- August 22, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
I reserved a King suite w/ pullout sofa, when we arrived the front desk supervisor never told us that it was not available. Just gave us our key and directions to room. When we walked in and noticed it was not what we asked for , called front desk, they said " sorry not available at this time" blah blah blah. 2 hours later i am standing in the lobby and the same guy offers 2 woman the exact room that he told me was not available. He clearly lied. when i reported it to Best western Customer care he told them the same thing but there records indicate otehrwise. I ended up sleeping with my child because my husband is 6'2 and 270 and the 2 of us don't fit in a full size bed. It would have been a wonderful stay if i had gotten what i asked and paid for. Too bad for the hotel that they have this man there. I'll stay at best western again but not there!!!!!!!!!!