We were struck by the beautiful lobby as we entered. The top portion was covered in giant photos of Ecuador, black and white, very tastefully done.
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We appreciated the free Internet service and extensive breakfast buffet (included in the hotel room price). The food was delicious.
The rooms were extremely clean and comfortable. Our room had a sitting room with a dining table, refrigerator and couch, and a large TV and large and comfortable king-sized bed, which was turned down at night with chocolates.
We used the safe in the room, as we had been warned to do so, but we did not feel unsafe for a minute in this hotel.
It can be quite noisy on the weekends, as the Ecuadorians definitely know how to enjoy life. We were on the 9th floor, and the noise came up to our level. But I don't think any hotel in the area would have been quieter, and it didn't bother my husband at all.
The staff were first-rate, courteous, and brought new meaning to the words "customer service". When my husband was ill from the altitude, they sent up some mate de coca tea, which really helped him. All in all, it's a wonderful and comfortable place to stay. You won't go wrong here!