Beautiful!
- April 18, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
This resort is absolutely beautiful! My boyfriend & I stayed here for 8 days 7 nights. It was breathtaking. The beds were soooo comfortable, sometimes we wanted to stay there all day. The ocean view was breathtaking. We were in building 31 which is right in the middle. The girl at the front desk tried to put us in building 29 which from the map I could see it was on the outskirts of the resort & from other reviews I knew it was right next to construction. After some stern refusal from me she reluctantly changed my options. We had to settle for two queen sized beds but he's 6 foot 2 and we were still fine. The other bed was actually good to have for more room. Next time, I would probably stay at the Rose, though. I had heard how horrible the beds were there but when we went there via free shuttle, we talked to some people who said all the beds have beeen replaced and are now very comfortable and new. Also, it is closer to town which I would have preferred because at the Sunset Beach, your stuck up there and all the restaurants are very expensive. We wanted to eat at cool taco shops but had to go all the way to town for that and some fun party scenes. You can't eat at any of the restraunts at the Sunset Beach for two without spending at least $60 each time. We found a delicious taco place in town called "The Tacqueria" , We had two carne asada taco's each and two coca cola's for $5.80 total! It was authentic and delicious. The sushi at Sunset Beach was incredible though and I loved hearing the Ocean to fall asleep to.
we left after only 1 night!
- March 7, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
Its a beautiful resort on the outside, but on the inside you can hear everyone around you, accept when you are listening to the the extra large golf-carts carrying people back and forth 24 hours a day. The time-share people are relentless and the staff was not helpful at all. We explained we were on a romantic trip and they gave us two beds, when we asked to change to a king size they said maybe in a couple of nights! We left and fly home the next day.
I wish some one had warned me before we went....
- March 7, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
This was the worst vacation we have ever been on. We had a prepaid package for 5 nights, and left after the first night. We had paid for a "junior suite, king bed, ocean view", we got what they had available = none of the above. So we figured we'd make the best of it, and went to "sleep". I have never stayed in a place with such poor sound insulation. We could hear complete conversations and TV from all the rooms around us, gas powered golf carts outside. First we tried to turn the fan as high as it would go to drown out some of that, which helped, but the toilets seem to use some kind of power flush technology which was unbelievably loud, and people who had been out drinking were coming back to their rooms until about 3-4 AM. We finally got to sleep by about 4 AM. We spoke to the desk clerk several times, but he would just refer us to the manager. There was a long line of people with similar complaints talking to him, so we got in line and listened = he had no interest in helping anyone ahead of us, or us. We tried to call online travel website, but had no cell service, and the hotel charges for all calls - even local, 800, and calling card calls.
The other big problem was the constant, unrelenting sales pitches to go to their time share presentation. We told them we were not interested several times, but they would not stop.
When we checked out after the first night, the front desk declined to credit us for the remaining 3 prepaid nights. No one even asked if there was a problem - I got the sense that this happens alot.