Omni Cancun Hotel and Villas
- worldwind
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 35
- Reviews
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2
- Photos
Watch Out for Thieves!
- June 30, 2009
- Rated 1 of 5 by
ArtChic from Apex, North Carolina
We booked 4 night all inclusive at this hotel. To start with, you are accosted by sales people in the lobby. Then there's the phone calls when you are trying to nap!! Our lock was broken on our door when we got there and had to call maintenance to fix it. We waited for that while our friends were enjoying the pool. When they were done, we left, but forgot to put a few things in the safe. Upon our return our IPODS and CELL PHONE were gone! Security offered nothing and said that there was no record of anyone entering the room (definitely an inside job). Of course, it was our fault because we didn't use the safe. The safe was broken, the sink leaked and the shower drain was slow. On the positive side, the food was good and the service at the restaurants and bars were excellent.
Dream Vacation
- July 22, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
My stay at the Omni Hotel was great. The Staff was so pleasant and always greeted you with a smile. The operators on the other hand were somewhat brain dead because when asked to transfer my call to a certain place they failed and would transfer you to the wrong ext and charged you the connecting fee. Besides that, the best place to visit while in Cancun is Xcaret. They have so many activities. We snorkeled through the mini caves, walked through the ruins, cemetery, and different animal exhibits. Its an experience of a lifetime. Partying in Cancun is inevitable. Once you step off the local bus your swamped by club recruiters. THESE people are desperate for you to step inside their club so give them a hassle! My boyfriend and I got in for 150 pesos open bar all night long! Great experience!!!
We love the Omni!!
- July 17, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
My husband and I love the Omni!! The staff is very friendly, courteous and accomodating. I am really surprised to hear that others have negative things to say about the staff. The pools are great and we LOVE the swim-up bars, especially the jacuzzi bar overlooking the beach. It really is beautiful. We go here every year and wouldn't change a thing except maybe add more vegetarian options with the food (just for the sake of variety b/c I am a vegetarian but my husband isn't and says all the meat items are good). Otherwise, we like the food. The drinks are awesome! Also, the spa services are amazing. I love getting massages while I am there. I would definitely recomend the Omni to others.
Just okay
- March 25, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
When we first got to the hotel around 1pm, we had to wait until 3pm to check-in. Then the hotel staff tried to sell us different tour packages and the frustrating part was that they would only stop after we said "no" about 10 times. The food at the hotel was okay, but nothing special. I would venture to the city to get better, cheaper food. The pool, though, was well-maintained.
My Omni experience
- October 26, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
Husband and I went 12/06. We loved Cancun! The Omni was beautiful.A/C didn't cool as well as I would have liked :-( BEWARE THE TIMESHARES! I paid for oceanview. Got Lagoon(with a nice view of H2O Tx facility). Complained - got ocean view 2 days into stay. GO TO CAPTAIN'S COVE ACROSS THE STREET ~ it's AWESOME!!!!