never again
- May 27, 2006
- Rated 1 of 5 by
a traveler from Travelocity.com
went to riu for family sweet 16...there were 15 of us.rooms smelled like moldy locker room.service waw horrible!had to beg for towels..my wife took extra towel,thought we were gonna have a brawl with staff!!they would not look your way unless you had a few bucks in your hand!mngt. has lost control of staff! NO TIP & YOU WERE IGNORED BY ALL!have lost friendly jamaica way...be friendly and get tips...there philosophy: get tips and they MIGHT be friendly..
Hotel Riu Tropical Bay
- July 23, 2002
- Rated 2 of 5 by
Cynthia_R from Brooklyn, New York
The hotel is all-inclusive. It includes all meals (breakfast, lunch and dinner and even snacks up to midnight), and some beach activities. The hotel is absolutely beautiful and the food was delicious. Service was excellent and the hotel staff is very, very friendly. The hotel even has a small computer room where you can access the internet and send e-mails for a fee. The fee is very reasonable, example: $3 US Dollars for 10 mins. The only problem with this hotel is that it has somewhat of a "bug" problem. I did see some hotel staff "exterminating" some of the rooms. But overall the hotel is really nice.
From journal Vacation at Negril, Jamaica