Park Royal Cozumel All-Inclusive

From $ -1 per night

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Playa Paraiso Km 3.5 Carretera a Chankanaab, Cozumel, Quintana Roo, Mexico 77600
+52 (987) 872-0700
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Travel Photo by IgoUgo member

User Reviews

Results 1-10of 161 Reviews


More emphasis on selling timeshare than serving the guests

A traveler

Travelocity.com

From the moment we stepped into the hotel the staff harrassed us to get us discounts in attractions. There was never a mention of selling a timeshare, just to hear about the discounts. We decided to go for the discounts not thinking this was a ...Read more
Park Royal Cozumel
Would not go back

A traveler

Travelocity.com

There were way to many stair steps. The walk ways were lime stone & very rough. There was not a nice beach area. It was way to close to the 3 or 4 cruise ships that came in 6 days a week. These totally blocked the view of the water.
35th Anniversary Anderson from Demver Colorado

A traveler

Travelocity.com

Nice place. Poor customer service. Lies about promised room features. Would not stay again and would not recommend! They tell you what you want to hear and then does not follow through a=on anything. Even when in writting. They come across that you ...Read more
disappointting

A traveler

Travelocity.com

Terrible food. No late night snacks so if you eat dinner at 6:00 you are out of luck until breakfast. TINY beach. Its just a little bitty cove. The room was really nice though, but I'd never go back. I starved.


Ok Experience not the best but not the worst

A traveler

Travelocity.com

We arrived at the Park Royal from the airport @ Cozumel and right away the quothotel repsquot were clinging to us to buy into things we did not want. Bad start! The check in was quick and the walk to our rooms was made easier by the fact that the ...Read more
Look at the pictures, but do not go.

A traveler

Travelocity.com

Wife and I went there on a recommendation of a friend who married there the year prior. We did some research on the place, most people had nothing but 5 stars on the place. Well, they must have stayed at another resort. We have been to Jamaica ...Read more
stayed with two teenagers. not much going on at the hotel and nothing nearby to entertain

A traveler

Travelocity.com

Staff was friendly but it was a hassle to get dinner reservations at the sit down restaurants. You had to stand in line each day at noon and wait your turn. If you were not at the hotel during that time, tough luck you had to eat in the buffet, ...Read more
Mixed Feelings

A traveler

Travelocity.com

The staff at the hotel were friendly and attentive, however, my husband and I were hounded by time-share and vacation package representatives for the first two days we were there. The hotel concierge is a representative offering tours at a discount ...Read more
beware!

A traveler

Travelocity.com

this place is not what they advertise. i would not reccommend this hotel. the "friendliest reef" is ok, but not the nicest or friendliest. the view of the ocean is blocked by a large cruise ship daily. the beach is teeney-tiny. it cost's you $ each ...Read more