- sterlingzinc
- First Reviewer
- 3 out of 5
- Avg. Member Rating
- 16
- Reviews
-
6
- Photos
Horrible and Misleading
- October 18, 2007
- Rated 1 of 5 by
a traveler from Travelocity.com
What can I say, rooms moldy, you have to scream to get anything; that is suppose to be all inclusive- WHAT A LIE!!!! Could not get bottled water, staff said it was not part of all-inclusive. Not 24hours of snacks, and drinks. Management staff- what is that!!! Could never find a Manager any given time of day. Only good thing was the weather. Do not go here, RUN AWAY AS FAST AS POSSIBLE. We cut our vacation short, and paid more to change airfare, what a horrible experience.
do not go there
- July 29, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
bad customer service - not willing to help to resolve reservation problem with travel agency- I had to pay $30.00 out of my pocket for a phone call to travel agent.
you can smell dampness in the hotel rooms.
beach resort? they do not have direct access to the beach! you have to take the shuttle!
the resort was almost deserted - we switched to Allegro next door - completely different atmosphere and service.
Good Staff - Avg Hotel
- July 5, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
Good- The Staff was very nice.The beach and the pool were great.They keep things clean and as nice as possible. They do not measure the rum Bad-The rooms are average, clean but need updating. The suite was the only option for us.The food is average.The snack bar has hot dogs and Pizza; not good. The checking was very hecked. We checked in on a Sat. with 900 locals.
Poor service
- June 29, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
The service was poor in terms of human quality. The attention, the liking, the friendliness, was not as it best. It seems that the employee there are not very contented with their work. Certainly was not a good experience for me.
Bingo Antone?
- June 9, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
The hotel overall was OK. The rooms were decent, staff was friendly, and the food was OK. There was not much in the entertainment area. In the week there was a magic show and a small dance routine and we played bingo with the staff.