RIU Bambu - All Inclusive Reviews (Punta Cana, Dominican Republic)

Este hotel es exelente

A traveler

Travelocity.com

February 7, 2011

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Es un hotel muy bonito. Con un sevicio exelente. un personal muy amable . Nos divertimos mucho ya que hay muchas actividades para el cliente. Volveriamos de nuevo .

Complete DUMP

A traveler

Travelocity.com

January 8, 2011

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I knew we were in trouble the second we drove up to the lobby. The bellman was friendly and got us to our small, dark smelly room. Two rock hard double beds pushed together and a fold out greated us. The room smell, the bathroom door would only ...Read more I knew we were in trouble the second we drove up to the lobby. The bellman was friendly and got us to our small, dark smelly room. Two rock hard double beds pushed together and a fold out greated us. The room smell, the bathroom door would only open half way because of the toilet and the large roaches visited every evening. At least everything was clean and dust free. We arrived Christmas Eve and dressed for the dining room. Of course not everyone bothered. Apparently this Riu can't be bothered with a dress code and we had people in flip flops, muscle shirts and wet swim trunks seated nest to ladies in expensive evening gowns. The food quality was okay that night but quickly went downhill. Save two seperate dishes the meal in the Dinning Room was the same every night. Food safety and sanitation are unkown at this resort. Cooks and waiters rarely washed their hands and I observed one Floor Supervisor use the bathroom without washing his hands and proceed to serve us dinner. The cliental of this resort picked over food in the buffet line with their hands,and routinely ate out of the serving utensils in front of the Riu staff who did nothing to correct the behavior or replace the food. The food was cold all the time as they have nothing but heat lamps to keep the food warm. At 0715 I had breakfast one day and the meal was stone cold. I spoke to the Duty Manager about this and was told in very broken English "You Americans are too fussy." Thanks for the compliment but I'm Canadian. On several occasions cockroaches were seen in the food. I pointed out several in a bread basket to a Floor Supervisor, he brushed them out, crushed the bugs on the floor and laughed, the food was not removed. We attempted to bring up these concerns up with the Duty Manager, but the manger apparently could not or would not speak English. All she would say is that they "are not responsible" for the actions of their guests or staff. The Kids Club would open if you went and found someone to open it and look after the children but since it was a small dark building with little to do my five year old did not want to visit. The sand covered playground is littered with rocks, twigs, slivered metal and broken glass. In the two weeks I saw no one attempt to clean it up. There's so much bad about this resort I could go on longer. In closing while I was guarding our luggage in the lobby on check-out day (they have no locked room or anyone watching the luggage) The front desk staff watched and was cheering them on, in fact the female Duty Manager came out and cheered them on as well. In closing this place does NOT deserve three stars let alone five. Save your money, DO NOT STAY AT A RIU!! Close

Riu Bambu worth it

A traveler

Travelocity.com

August 10, 2010

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Not a 5 star resort, and doesn't pretend to be. But 4 stars is not a stretch. Recently renovated, so everything looks new. First, the bad... - Layout purposely keeps all rooms away from beach view, not sure why. It's like apartment living. - ...Read more

food is horrible

A traveler

Travelocity.com

January 31, 2010

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I took a vacation with my husband and 2 kids.The food was horrible! it catered to the europiens more then anyone. it was the same stuff every nite. The entertainment was really boring we were in bed by 10 at nite everynite bcause there was nothing ...Read more

(RIU BAMBU) IS SPECTACULAR

A traveler

Travelocity.com

March 28, 2009

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Riu bambu is a very nice luxery hotel. It has great food, and me and my family had the best vacation ever.Also, there food was very good to. I hope you to will enjoy this hotel. I reccomend riu bambu only.

Wonderful staff and location, but rooms and food need improvement.

A traveler

Travelocity.com

March 23, 2008

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The staff were lovely. The pool and beach area were beautiful. The Animacion entertainers were lots of fun and the drinks were good. However, the rooms were barebones and in need of updating. No luxury whatsoever. The shower was mostly cold. Other ...Read more

The Jewel of the Dominican!!!!

A traveler

Travelocity.com

December 14, 2007

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We stayed for 5 nights/6 days and this hotel was awesome!! The rooms were clean and had liquor dispensers in them that were included in the price!!! Housekeeping comes by every other day to restock the liquor and everyday to clean the room. I do ...Read more

Would visit again

A traveler

Travelocity.com

September 8, 2007

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Stayed 5 nights. Resort was nice, best feature is beach. Lots of palm trees. Get there early to get a chair. The Europeans get up at the crack of dawn, put a towel on a chair to claim it, and are gone the whole day. Same thing with the pool chairs. ...Read more

Explosive Diarrhia!!!!!!!

A traveler

Travelocity.com

July 10, 2007

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The Beach looked nice from the window of the bathroom!!! After arriving at the hotel around 6 I decided to eat dinner, BAD IDEA. The food went down easy, and came out even easier for the duration of my vacation. My only beef, the mean cusine.

It could have been better

A traveler

Travelocity.com

June 20, 2007

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I stayed at another resort my first day and i never should have changed. This hotel is good for couples. But the animation is horrible an d rooms need t o be upgraded.

IgoUgo

RIU Bambu - All Inclusive

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User Reviews

Este hotel es exelente

Complete DUMP

Riu Bambu worth it

food is horrible

(RIU BAMBU) IS SPECTACULAR

Wonderful staff and location, but rooms and food need improvement.

The Jewel of the Dominican!!!!

Would visit again

Explosive Diarrhia!!!!!!!

It could have been better

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RIU Bambu - All Inclusive

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Avg. User Rating:

User Reviews

Este hotel es exelente

Complete DUMP

Riu Bambu worth it

food is horrible

(RIU BAMBU) IS SPECTACULAR

Wonderful staff and location, but rooms and food need improvement.

The Jewel of the Dominican!!!!

Would visit again

Explosive Diarrhia!!!!!!!

It could have been better

Compare Rates Across Websites