Best Things Nearby:
Puerto Vallarta, Punta Mita, Bucerías, Porfidio Tequilería, a water park.
Best Things About the Resort:
There are so many activities and things on this resort--spa and salon, a variety of restaurants and shops--that you literally don't ever have to leave the grounds. It also has the 2nd largest pool in Latin America, although it's not heated. Water is cold, but can you imagine the heating bills if they did heat it? There's a private beach next to the pool, a train, a boat, and kayaks.
Resort Experience:
It was hard to figure out where I was supposed to park, so I parked valet. At the entrance, water falls down a pillar into a pool with a bird soundtrack. Check in wasn’t fast. We were asked to attend a timeshare presentation. We said we would think about it. We received a one-bedroom unit facing the golf course. The bellboy brought our luggage and Wal-Mart groceries up from the car. The bedroom had a balcony, private entry into the bathroom, queen-sized bed, TV, drawers, and a small table that sat two. The bathroom had a shower/bath, vanity area with sink, and a separate toilet room with its own door. There was another private vanity mirror with sink for another couple in the living room. In the living room were trundle beds. There was a TV, balcony, coffee table, and end table. In the kitchen there was a glass table that sat four. There was a stove-top and microwave oven. The mini-refrigerator didn’t work. It was either fixed or replaced when we returned from our outing.
The huge pool was cold since it wasn’t heated. The pool is next to a private beach. There is a variety of restaurants, spa and salon. You can pick up a calendar of resort activities. A train takes you through some parts of the resort. The boat and kayaks go through waterways, but it would be much nicer if the waterways and train tracks went through more of the resort. Buildings were under construction. The resort is huge and hilly. If you have a disability, you should ask for a golf cart.
Our unit was beautiful, but there was a bloodstain on the sofa. It wouldn’t be a good place for small children, although suitable for adults and families. The picture frames didn’t have glass covering them. Sticky fingers could ruin the art.
There was daily housekeeping and turn-down service. Maids leave Hershey’s Kisses on pillows. We visited the stores at the resort: a wine store serves food and a store sells souvenirs and resort wear. I bought a postcard to send to my parents.
We received daily calls for the timeshare presentation. We said no and the calls ceased. The water filtration system malfunctioned once during our stay. The faucet water was brown. Although it was an annoyance, it wasn’t horrible for us. We drink bottled water in LA, so we never drank the water. I finished brushing my teeth 30 minutes later. We weren’t in a hurry.
The resort is close to Puerto Vallarta and the Malecón, a water park, Porfidio Tequilería, Bucerías, and Punta Mita. You can take a bus, which is inexpensive.
Check-out had a glitch. They charge you for the bottled water in the room. I never opened it. I used one day of valet parking, then parked in the free parking lot from then on. They had charged me for the full week. They removed the charges that I contested without a problem. Service was very good.
- Unit Type: 1 Bedroom
- Activities: Very Good
- Amenities: Excellent
- Unit Satisfaction: Very Good
- Family Friendliness: Good
- Service: Excellent