- MarkR37
- First Reviewer
- Avg. Member Rating
- 24
- Reviews
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1
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Simply the best.
- April 16, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
I am a frequent traveler (both foreign and domestic) for business and pleasure. Without a doubt the Madison Concourse Hotel is one of the best hotels I have ever stayed in. The rooms and accommodations are excellent. The staff is professional, competent and courteous. The great location (downtown across from the State Capitol) means there are plenty of fun and interesting things to see and do. My only regret is that I couldn't stay longer. I plan on returning soon.
An amazing stay and the true meaning of customer service
- February 4, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
My husband and I were lucky enough to win a stay at this beautiful hotel for a weekend. I thought I knew a thing or two about customer service until I came here. There isn't a single thing that is negative about this hotel. Everything from the parking garage to the employees and the dining. Not only that but the floor we stayed on was under construction and still did not get disturbed a single time. The room was fabulous. The cleanest room I have ever seen. Also the bed is the absolute most comfortable bed that I have ever slept upon. The front desk employees were quick and very courteous while checking us both in and out. The shuttle services were great. It was a very very cold Wisconsin winter day and still the chauffers were pleased to take us anywhere we wanted to go. The dining was absolutely incrediable. The waitstaff impressed me to the point of disbelief. Even after my stay, they stayed in contact with me about some questions I had about the salt and pepper shakers. It is definately the little things that mean the most and this hotel in full of them. If I am ever in the Madison area again, I will not stay at any other hotel. I would and will recommend this hotel to anybody who wants a worry free stay and the best customer service that I have ever seen.
Business Traveler
- November 5, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
The Madison Concourse Hotel will take care of every
situation that you may encounter. From the airport
shuttle( to and from the airport at no cost), to any way that your stay can be made more pleasant. Every staff
member is friendly, helpful, and courteous in every way.
And that's a very important factor when you're in Madison for the first time and do not know anyone. For
someone staying there on business, just about everything that you may want is at the facility. The pool,
restaurants, entertainment, and internet access. You
name it, it's there. If I were vacationing in Madison,
Wisconsin, I would stay at the Madison Concourse Hotel. It's simply wonderful!
Beautiful hotel, excellent location, wonderful facilities and staff
- April 5, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
My husband and I stayed at the Madison Concourse over Easter weekend - got a fantastic rate which included Easter Brunch on Sunday. The rooms were recently updated - extremely comfortable, large, clean and quiet. The location was perfect for walking to most places we wanted to explore in town. The staff was extremely friendly and helpful throughout our stay - with this being our first visit to Madison, we greatly appreciated the recommendations and directions. The fitness facilty had a great selection of equipment - in a bright space. The pool and sauna were also a great amenity. Easter brunch was fantastic - delicious assortment of foods and great service. We will definitely return to the Madison Concourse soon.
Fantastic stay at the Madison Concourse Hotel!
- February 17, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
My boyfriend and I live in Milwaukee and decided to celebrate my birthday in Madison. We heard that the Madison Concourse Hotel was the place to stay and we weren't disappointed! We stopped in the lobby bar and had a drink and some Wisconsin cheese curds. The service was great and the food was delicious! The rooms are very nice too. The Comfort Collection bedding is very luxurious! I felt right at home. The pillows are especially fantastic!!! I plan to buy some! Then we stopped in the Governor's Club's for a quick drink before dinner. It was packed and alive with Wisconsin fans!!! The staff was extremely friendly and provided great service. We found a table with a beautiful view of the state Captital and enjoyed the fun atmosphere. There is no doubt that we will stay at the Concourse the next time we are in Madison!