- 4 out of 5
- Avg. Member Rating
- 42
- Reviews
O.K. if you know what to expect!
- March 22, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
This hotel is very noisy as they have evening entertainment inside on the first floor by the lobby. Our flight got in late and we were checking in at night after the entertainment started and we could hardly communicate with the front desk staff. The front desk staff was friendly and helpful and their English was good, it was just hard to communicate because of the noise. Also, if I stayed at this hotel again, I would ask to be on 4th floor or higher. We were on third floor and because of the openings in the walls until 3rd floor, we could here music and partying until after 2:00 a.m. and we wanted to go to sleep. Also, because this is an all inclusive hotel, the free alcohol was not amusing to us. Seeing underage kids staggering in the halls and not sure where their room was made me sick. We had two 18 year olds with us who did not drink. They can't drink in the United States, so they thought why bother on vacation especially seeing how dangerous these other kids were being. I can't believe the number of parents who let their kids go to Cancun on Spring Break. Do they have no idea how dangerous their kids are being? The way alcohol is pushed at all the hotels in cancun made our family have no desire to go back. They have a buffet that you can go to and eat all your meals and they also have 3 restaurants that you have to get up by 6:30 in the morning to go down and make a reservation. We tried two of the restaurants and even getting up to get in line at 6:30, ended up with 9:00 reservations and the restaurants weren't worth it.
Great Resort
- March 20, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
2nd time stayed at Riu Caribe. GREAT Beach, plenty chairs on beach and pool..Food OK at buffets but convient when at pool or beach..Shows wonderful..reservation only restaraunts fill up QUICK..Take reservations from 7 am to 12 pm...Get there early to try n get in...Tips go a LONG way...and they deserve it...Sevice GREAT at the reservation restaraunts..I think thats why they restrict how many people they have seated at one time...
Tipped at check in and got GREAT room, top floor and near elevators..Tipped the Bell staff and got extra beers in fridge...Beds very firm but are that way at all resorts we have stayed at in Cancun. Nice mix of people from all over the world there...Good music at night and great patio...Wish glasses for beers n drinks were bigger.. The smart people brought there own mugs and the staff would gladly clean and fill them...Other than ok food at buffets I would have to say thats my biggest complaint... We WILL return again as long as it stays the EXCELLENT value it is now!!!! And We were there during Spring Break..College kids there but mostly well behaved!! We heard from people on other floors there were noise issues but they said staff was quick to quiet them down..
Awesome Stay at Riu Caribe
- February 22, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
My wife and I stayed at Riu 2/7-2/14/9. Upon arrival we were impressed with the ambiance and appearance of the hotel (hanging plants, turtles in lobby). Upon check-in we were initially concerned that the lighting in our room was broken. However, we soon discovered that some lighting is controlled by room key installation in a cartridge. The all-inclusive meals were good but take advantage of one of the specialty restaurants (the steak, Asian or mexican) to provide some variety. We especially enjoyed Gaviotas. This hotel provided all-inclusive shows, nightly live music, in-room liquor dispensers and a fridge full of beer, water and sodas (beyond the buffets). I would say the beach was nice for Cancun and the pool area was nice as well. I especially enjoyed the convenience of having an outdoor buffet near the pool. The Pizza bar was also a nice outdoor place to load up on mixed drinks and individual pizzas. The house keeping and staff at the buffets were very nice, helpful and professional. The cleaning ladies even designed elephants, swans and turkeys for us. PLEASE remember to tip for services as the staff is hardworking (ie cleaning, bartenders, waiters etc)
The only downsides: the beds were small (only had full size-so request accordingly), partial ocean views were somewhat distant and PLEASE make sure you save the towel cards for checkout or you will be charged $20 for each card. Overall, a very excellent hotel that is good for families and couples wanting a nice get-a-way.
Real Review
- January 14, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
After reading reviews both good and bad on the RIU Caribe, my wife and i decided to give a try. First of all let me say we have stayed through out Mexico at some very nice resotrs and have a time share at the Grand Mayan. We arrived at the hotel at around 10pm. We were hungry and decided to search out the sports bar which was billed as being open and serving sandwiches. After finding the bar, we dug into several small sandwiches. While they were filling, they were not very good. We returned to our room and started to enjoy the view we had of the Cancun skyline at night. The deck was huge and wrapped around the room. The next morning we went down for breakfast and found the food to be good with a large selection, as was lunch and the evening meal. I could go on day by day but I can sum up the whole stay by saying the hotel, the food, the rooms and the staff were just fine. The only complaint I or my wife have is, as others have stated, the beds are very, very, very hard and are difficult to adjust to. I'm not sure what some of the travelers expected when they booked the stay at the RIU Caribe but I think every one who has traveled a lot or a little has run into situations where something has happened that was not to their liking and therefore felt the whole vacation was not good. While this is not a five star hotel, it does not bill itself as such. But the hotel is nice, it is clean, the food and service was good and the weather was terrific. I would go back to the RIU Caribe.
Excellent!!!!
- December 18, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
We have stayed at the Riu Caribe several times and love it. While the resort show some minimal signs of wear, the service staff is wonderful.
Patty at the front desk, X in the Lobby bar, X in the buffet, X in the buffet (Patriots fan) and so many others are just fantastic. The rooms are clean and well taken care of by the housekeeping staff.
We will return as we really love this place.