Follow the rules
- October 5, 2006
- Rated 3 of 5 by
a traveler from Travelocity.com
They had a strange procedure for handling the room key, and they did not explain it when we came in. They charged 250 euros if you lose the key. I thought that was not customer friendly. They were the surliest hotel people we found in Europe, but that may have just been the Dresden way.