Needs Attention. Good Location.
- January 27, 2009
- Rated 2 of 5 by
Sproketz from Santa Cruz, California
This hotel has a lot of potential, but they seem to be letting it get run down. The walls in our room were scuffed and dirty, the shower had quite a bit of mold in the tile grout, and the furniture in our room was worn, as were the couches in the lounge area. The hotel brochures were outdated -- one of the hotel bars had been closed for a while now, yet it was still advertised in several locations as having a happy hour. One of the front desk clerks told us that happy hour was going on in another bar instead, but when we went up there, they had no idea what we were talking about. The service was hit & miss. We got excellent service from some employees, and poor/unfriendly service from others. Dissappointing.