The employees were all polite and helpful. Furthermore, Marylebone is a wonderful area to stay in (provided that the late night noise from the pubs doesn't bother you). It's a lovely neighborhood with a lot of restaurants. The hotel is also conveniently close to the underground. The rooms are small but that's to be expected in London. My complaint about this hotel is the bathroom. We were told when we checked in that if we paid an extra 30 pounds (current exchange rate- $60) per night that we could have a "full shower." We had no idea what "full shower" meant but we were on a tight budget and couldn't afford an extra $60 per night. As it turns out, the shower we had in our room had only half a door. There was a bathtub with a shower but there was no shower curtain and only HALF a shower door which did not close. Water got all over the floor every time we showered and it was almost impossible to keep the heat in. But the worse thing about the bathroom was the bathroom door. It was a swinging door with no latch. The doorknob on the door was just a handle with no mechanism to keep the door closed; it would swing open with the lightest touch. Worst of all, this door was made entirely of frosted glass. Everytime I used the bathroom I felt completely exposed. I had to bolt the door to our room just so I wouldn't worry that the maid would walk in and see me. If you enjoy feeling like you are on display then this is the room for you but as for me, next time I travel I'll stay somewhere else.

Perfect choice for Central London. Hip hotel bar. Easy walk to Bond Street tube. Loads of shopping and Resaurants. Lively area. Soho is just a 12 minute walk...even in heels. Felt safe walking late at night just two girls. Can't wait to return!!

The Hotel is situated on block from the Shopping Center - Oxford St. Down the street will find find many restaurants to choose from. Traveling via the Bus or train (tube) was very simple. About 15 minute walk to the main attractions, or as my girlfriend called it (London's Time Square). A short cab ride away from Soho (for night life) or Covent Garden (Street Entertainment). The Hotel was excellent for the price. It has a London home feel. The staff was extremely helpful. I would definitelly stay there again. P.S. Great bakeries up the block. :-)

The room was clean and a bit small but really good location and perfect for the four days i was there.

Overall the hotel was wonderful. The location is conveniently located and has a great shopping area. The room was "close" but very clean and comfortable. The only complaint is that there was something wrong with the heating system on one (our side) of the hotel that remained broken throughout our stay. The concierge was very helpful .