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Featured Review : We arrived at about 5:30pm, and when we tried to check in, we found out that Joe’s room was a smoking room and my room was not ready yet. This was a little bit of a shock. The desk staff was very accommodating and apolog...See Full Review
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Quote: I was somewhat dissapointed when we got into our room and discovered it was not cleaned. The hotel had a full house prior to our stay and did not have time, I guess, to clean before we moved in. I brought this to the attention of a staff member (... Read the full Crowne Plaza Heidelberg review
Quote: We had a very nice, clean room that was a deal at the advance purchase rate price. I thought that breakfast was included, and we ended up paying an extra $60 for it! I wouldn't make that mistake again, but it was delicious.
Quote: I was charged for a room after cancellation. Staff is friendly on the phone (one was not) and promises to call back with follow up never happened. No response to email. Rooms are overly expensive.
Quote: The Crowne Plaza in Heidelburg was as nice a hotel one would or could expect any where in the US. The features were much the same but the services offered were much more. The staff was friendly and helpful, rooms large and comfortable and the... Read the full Crowne Plaza Heidelberg review
Quote: This hotel is wonderful for families with children. The indoor pool is great for visits during spring, early summer and fall. Very short and beautiful ride to Hershey Park. We look forward to staying again.
Quote: We arrived at about 5:30pm, and when we tried to check in, we found out that Joe’s room was a smoking room and my room was not ready yet. This was a little bit of a shock. The desk staff was very accommodating and apologetic--soon Joe had a... Read the full Crowne Plaza Heidelberg review
From journal Hoofing it in Heidelberg