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Aventura Spa Palace All-Inclusive Reviews

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$322
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Km 72 Carretera Cancun Tulum
Cancun, Mexico 77701
+52 (984) 875-1100

ladybugsea
First Reviewer
Avg. Member Rating
128
Reviews
9
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Couldn't imagine a more perfect trip!!

  • June 20, 2008
  • Rated 5 of 5 by a traveler from Travelocity.com
I'm sure everyone at home is sick of me raving about this place, but it was unbelievable!!! The staff was so amazingly friendly and helpful that my husband and i actually started to ask for things just to see if they would say no, or seem upset. They just all looked like they loved their job. The food was excellent and the bartenders and entertainers were so much fun. The spa was HUGE and it was the best massage i've ever had. We just loved it and can't wait to go back!! The only recommendation i would have is that if someone is going just for the beach, it doesn't have an open area, just a man made lagoon. I hear the moon palace (which is owned by the same company) has a beautiful beach.

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Exceeded my best expectations

  • June 17, 2008
  • Rated 5 of 5 by a traveler from Travelocity.com
My wife and I haven't gotten away since our honeymoon 5 years ago so I wanted to pick a place that would be special and conjure fond memories...and I did good:) This place was amazing from the hospitality, location, comfort of the room to the food and drinks this resort exceeded even my wife's lofty expectations. We were able to go on two excursions that were included in the price and transportation to local shopping areas was also included. My wife's only knock was that they didn't have a Starbucks (dude...we're in the Mayan Ruins). The 18+ atmosphere is a very nice change from downtown Cancun and there are still plenty of people to play with if you wish. We'll definitely be heading back, hopefully before our 10 year anniversary.

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A Week In Paradise

  • May 18, 2008
  • Rated 5 of 5 by a traveler from Travelocity.com
This is most assuredly one of the most beautiful resorts anywhere. We were stunned the moment we entered the property. This vacation was special for us - rest, relax and celebrate our 20th Anniversary. The time spent there was nearly perfect. The only problems had to do with the bed and the restaurants but neither was critical. The bed was incredibly hard - we called Room Service and they ended up adding 5 or 6 cushions/pillow-top pads to the bed. That sounds like a lot but they were not thick at all - actually very compressed. They helped a little but the bed was still not as soft and comfortable as we would have liked. A 4 inch foam topper would probably have solved the problem but we also understand that the humidity prohibits foam toppers from being a likely solution due to the risk of mold. As for the restaurants, breakfast and lunch was very good but, in the evening the restaurants shift to a fixed menu to offer meals in line with various ethnic styles. The food was good but it was inconsistent. In other words, you can order the same dish two nights in a row in the same restaurant and quality, presentation, even taste is not comparable. We tried this in two different restaurants and it was the same in each - inconsistent from one night to another. Personal opinion - they may be trying to be too haute cuisine. Simple and ethnically correct would have been more elegant and in line with the world-class image they want you to take away from Aventura. That said, go there! We will be back - I am ready to return right now and we have only been home for one day!

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Best Honeymoon Ever!

  • May 13, 2008
  • Rated 5 of 5 by a traveler from Travelocity.com
My husband & I just returned from the Aventura Spa Palace on May 10,08. We couldn't believe how nice the resort was and how pleasant all of the employees were. Everyone here was so nice, the resort was clean at all times! The tours that they offer were really good, I would definatley recommend the Paradise Snorkling. The tours guides are great too, they make sure you see everything. You must try the Oriental resturant is was our favorite (my husband loves sushi!!) Would highly recommend to any couple. It was a dream come true.

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Married at Aventura Spa Palace

  • April 18, 2008
  • Rated 5 of 5 by a traveler from Travelocity.com
One word: Perfect. I read hundreds of reviews for Aventura Spa Palace while deciding on it as a place for my destination wedding and after reading some was concerned. Please believe me when I say that Aventura Spa Palace is a world class facility and I highly recommend this property. I have been to some pretty nice resorts prior to visiting Aventura, but now, those resorts don't even compare to the beauty and cleanliness of this property. The staff was awesome, food was quite good (despite what many reviews said), and my wedding was perfect! We got married in a beautiful gazebo overlooking the ocean. Thanks again to the wedding planners who made my special day just that! They helped me pick out flowers, the cake, and even decorated our room the night of the wedding and served us breakfast in bed the next morning. Every aspect of this resort and our experience exceeded my expectations (which were pretty high!) All of our guests were also amazed by Aventura Spa Palace! If I had to find something to complain about it would be that the beds were on the hard side.

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