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Quote: The staff were all wonderful. They go out of their way to help with any request or problem. Make sure to get a remodeled room. The grounds are beautiful, as well as the pool. Loved having a casino on the premises.
Quote: As a first time visitor to Costa Rica, I was unfamiliar with accommodations but chose based on location and price. The hotel was all I expected and more. Well appointed room, clean and every thing worked. Staff was helpful and courteous. Lot of... Read the full Best Western Irazu review
Quote: When we have to travel through San Jose, we always stay here, because after weeks or months in out-of-the-way places in Costa Rica, we enjoy: - the free shuttle to and from the Juan Santamaria airport, which saves us the $50 in round-trip taxi fares... Read the full Best Western Irazu review
Quote: we stayed before and after a tour in costa rica. found the airport shuttle very convenient, breakfast acceptable, nice pool and jacuzzi. used fitness room as well. we rented a car from alamo on site, and it worked out great. one night was very... Read the full Best Western Irazu review
Quote: Fantastic, Friendly Staff. Lots of Security. Nice waitstaff both at the hotel bar and at the adjoining Denny's restaurant. Happy Hour was nice with accomodating bar staff. Rum Punch is recommended. Can't wait to return here.
Quote: This hotel was horrible. They couldn't find our reservation when we got there. After driving for 5 hours the kids had to wait in the lobby for 1 hour while I argued with the gentleman that I did indeed have a reservation. I used their computer... Read the full Best Western Irazu review
Quote: the staff is so helpful and courteous. the airport shuttle is so convenient. it is fairly close to downtown. i have been staying here for 10 years and always enjoy my stay. free breakfast at denny's, free drinks in the evening. that is a $25 a... Read the full Best Western Irazu review
Quote: Hotel and Casino very nice but the Resturant was a Dennys.Ugh
Quote: My family and I spent a week in Jaco, but decided to come back to the airport area on our last night so we could go to the Poas Volcano in the morning before we left. We were all very impressed with this hotel. The place was nice and clean and the... Read the full Best Western Irazu review
Quote: I had read some reviews and was a little worried yet prepared. The hotel has very nice scenery if you are in the "Premium" rooms (they have just been renovated). Unlike other reviews it was not noisy. There was a smell in the rooms we could... Read the full Best Western Irazu review