Occidental Grand Cozumel All-Inclusive

From $ -1 per night

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Km 17.5, Carretera Sur, Cozumel, Quintana Roo, Mexico 77600
52 987 8729730
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User Reviews

Results 1-10of 71 Reviews


Terrible Stay - Trapped RIGHT NOW!!!

A traveler

Travelocity.com

I'm typing this from my room at the Occidental Grand Cozumel. I got here with my wife and children yesterday afternoon. We arrived at 4pm and could not get into our room until after we had lunch. The only "restaurant" open at the time ...Read more
Love to travel but never here again

A traveler

Travelocity.com

1) We arrived at 3pm and finished check-in at 3:30pm. We were informed by staff that none of the restaurants were open now and that we would have to wait until 6pm when the buffet reopened. No where on your web site or in your literature does it ...Read more
Don't waste your money

A traveler

Travelocity.com

We stayed for a week. Our room had to be changed 3 times. Air conditioning was poor and the room was damped and smelled. 2 weeks and many washings later, I can't get the damp smell out of our clothes. Very little space to put your clothes away. ...Read more
Not a good choice

A traveler

Travelocity.com

This hotel is at best a 3 star by US standards. Food was mediocre in the dining halls, however, the dining with reservations was decent. Personnel were friendly except at the front desk. Rooms were clean but nothing special. They never turned ...Read more
Horrible food

A traveler

Travelocity.com

First when we got here they told us they were only at 40% occupancy but we still had to wait 3 hours for our room. We went and ate by the pool and I found a bug (parasite) and dirt in my salad. My husband looked down and there was a dead fly in his ...Read more


BIG DISAPPOINTMENT DID NOT GET WHAT WE PAID FOR

A traveler

Travelocity.com

We paid extra and upgraded to ROYAL CLUB. Did NOT receive the ammenities promised. No jetted tub No FREE Wi-Fi. They wanted to charge * per computer No champayne No Fruit basket #40did recieve 5 pieces of fruit on a tray the 3rd day#41 You are ...Read more
Occidental Grand Coszumel: BAD FOOD!!!!!!!!!!!!

A traveler

Travelocity.com

The rooms and especially the bathrooms were very nice. The service was good and the staff friendly. The food on the other hand was the worst I andthe other four in my group have ever had on vacation. We have been there before at Allegro (owned ...Read more
Not what it is advertised to be!

A traveler

Travelocity.com

We just got back 3 days ago. We thought we were booking a 4 star resort, what the resort turned out to be was nothing more than 2 stars at best. When you walk into the rooms there is a smell that overwhelms you. We came in a group of 8 using 3 ...Read more
Not Great - Mediocre at Best
Occidental Grand Cozumel