Really nice hotel with great staff
- April 5, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
We spent 3 1/2 weeks in this hotel during March of 2009 working on the renovations for this property. During this time we were able to meet the entire staff, work in every room and public areas (pool, washrooms, lobby, etc) and witness the interaction between guests and staff. This hotel was recently acquired/purchased by a new ownership group about a year ago. Many improvements under new ownership. The staff is very helpful and friendly. Rooms are kept very clean and the pool area is exceptional. It is the only hotel in the city of Eureka Springs with an indoor pool (recently redone as well) and It is only a few minutes to downtown with all the shops/restaurants/bars (we recommend Chelsea's as THE place to go). This hotel works very hard to make you happy. We travel across the country doing hotel renovations and found this property, staff and ownership to be outstanding. We have plans to go back and relax and enjoy the city/hotel when we have the chance.