London was great, hotel not so great.
- October 19, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
We picked this hotel for its location, near the museums and Harods. Location was fine, the rooms are clean and security seemed okay.
The staff is multilingual - unfortunately this did not always seem to include English. A few were very helpful, the front desk help was not. Only one person on duty, and refused to call a supevisor when we had a problem.
The hotel serves breakfast - always the same. No other restaurant in the hotel, no pool or other entertainment except for a small exercise room.
Very near the South Kensington tube station and easy access to busses.
There are better hotels in the area for the same money, try to find one of them.