Best Things Nearby:
It is close to the Gatun Locks on the Atlantic side of the canal and the Free Zone shopping district. The historic town of Portobello is about 45-minute drive.
Best Things About the Resort:
The best things about the resort are the natural surroundings and its service-oriented personnel.
Resort Experience:
Entering through the resort gates, I noticed the well-kept grounds and beautiful tropical landscaping. As we reached the driveway, more favorable impressions followed. The building is huge -- it used to be the "School of the Americas" for the Canal personnel and American military families. It was converted to a plush resort after the hand-over of the Canal to the Panamanians.
We were warmly greeted by the doormen, who opened the doors for us and helped us with our luggage. The hotel lobby was very spacious, with beautiful tile flooring. I liked the fact that you could see where everything was -- the Tours Desk to the immediate right; the lounging area to the left, with its comfortable sofas and decorative candles; the Reception Desk further right; the elevators further center; the small souvenir/grocery shop and the bar further left. I looked up and could see the upper floors with railings, beautiful stained glass mosaics, and plants cascading down the concrete facade. We proceeded to check-in, and the front desk staff was very friendly and efficient. They were also very accommodating to get us an extra room for our nephew, free of charge.
We have a one-bedroom unit for exchange, but the only available rooms were the hotel units. As soon as we got our keys, we got on the elevator and checked out our rooms. It had amenities: a safe, a fridge, hair dryer, and toiletries. Our room had a view of the lake and an island.
We then checked out the restaurant and the fantastic buffet! The restaurant staff greeted us warmly and gave us very good table service. We opted for the 15% off meals for RCI members. The meals were all-you-can-eat and were very filling. There were varieties of meat and vegetable dishes, as well as various kinds of cheeses, fruits, and desserts!
The foyer leading to the restaurant had elegant folk decor, and the outdoor pool area, beautiful! It's huge with brick flooring, ample patio furniture spread around, and trellised plants with lights further illuminating the area. The pool crew maintains it daily and the water is very clean!
In back of the resort are trees and a path leading down to the lake. This is where the kayaks, jet skis, and tour boats are anchored. It was Easter weekend and there were lots of families staying at the hotel. It is a family-oriented resort with many activities, like swimming, kayaking, water polo, movies, boating, fishing, etc. We spotted a toucan atop one of the trees on the second day, a very good sign! Behind the resort is a gazebo where you could relax and experience the serenity and beauty of the lake and the islands.
We took advantage of the free tours offered by the resort to the Gatun Locks, the beach, and the Free Zone shopping area. The Tours Desk had other tours to Portobello, Fort San Lorenzo, Embera Indian Village, a boat ride eco-tour to the islands, and Panama City.
- Unit Type: Other
- Activities: Very Good
- Amenities: Very Good
- Unit Satisfaction: Very Good
- Family Friendliness: Excellent
- Service: Excellent