When we arrived they didn't our reservation in their computer and 4 different front desk people told us that we MAY (or may not) be able to get a room. No one ever apologized and they told us we would be "lucky" if we could get a room. We had a confirmed printed reservation when we arrived. We also had a printed email from the hotel confirming that reservation. We made the reservation 4 months before. They ended up sticking us in a smoking room for our entire 6 night stay which wrecked our whole 6 night experience. The carpets needing replacing and the bathroom trim had a giant piece missing. They did replace our broken tv after the second day of us complaining thanks to our maid helping us, but the the new replacement tv was tiny and Motel 6 would have been embarrassed had they treated us this way. All was amazing to us as we had paid $2,439.45 for just 6 days Positives? Great location and the included breakfasts were very good..

First of all, I am a world traveller and Amsterdam has been on the path to many other wonderful destinantions for me. I always fly from the US to Amsterdam on the nonstop from Memphis and always stay here...when possible. The Victoria has two types of accomodations; old world and post modern luxury. Ive stayed in the rooms that were in the very top front of the hotel ...where the lifting wheel is actually in my room...you know, that thing every Dutch home or building has with the pulley on it to lift things to the upper floors! That room is actually two stories with a loft. COOL room....but not luxurious. Other rooms in the hotel are in the new addition and are very nice and modern with every modern ammenity. The choice is yours. The Bar on the first level is a great relaxation point and the very comfortable chairs, after walking on cobblestone streets, are quite welcome. This Hotel is directly across from Damm Square and the train station...yet backs up to the Red light district....for you culture hunters! There is no better place to stay in Amsterdam.

Large room for European standards. Room extremely clean. Restaurant onsite was good. Good location near train, restaurants, shopping. We were able to walk everywhere in the city ( we like to walk). Breakfast buffet was excellent; check to make sure its included in the room rate, ours wasn't, but it was worth the extra money. Only complaint was bed comfort, it was way too soft. I would recommend this hotel to others.

Good side close to the subway. Bad Expensive for the services provided, windows don't open. Everything is over priced.

If you're going to amsterdam to party, this is the place. All the trams start and end across the street at Central Station so getting around the city is easy. The "brown cafes" are convienently located within easy walking distance. We had an interior room so there was no street noise. After spending a day walking the streets of Amsterdam, a view wan't that important to us. They held our luggage until our room was ready while we explored the city. The room was clean and adequately furnished. The concierage was friendly and helpful. All and all, we were very pleased with the hotel.