This hotel is right in the heart of Dam Square, right across from the Royal Palace. There are 468 hotel rooms and 36 fully furnished apartments. They offer a business center and a lounge with great comfy couches and chairs. There are 3 restaurants, 1 Japanese, 'Edo/Kyo', 1 fine dining 'Restaurant Reflet' and the famous Winter Garden where a sumptuous breakfast buffet is served every day.
My room faced a busy alley, with shops, coffeehouses and fast food outlets. I was on the 3rd floor, but I could still hear everyone on the street below. It finally quieted down about 3am. My room was very nice and spacious, with hard wood floors. I had a desk with Internet and a closet safe.
The bathroom was nice and big, and the amenities were nice...I like the lotion a lot. Robes and houseshoes were also in the closet. I was on a nonsmoking floor, I believe the first 2 floors are smoking.
The breakfast buffet was really nice, with champagne and all, but of course because it's in a hotel, it's very expensive, especially when my room overlooked a pastry shop. I think it was almost 20 euros per person for breakfast.
Centraal Station is a 1KM walk and KLM has a shuttle service to and from the airport, every 30 minutes. PERFECT for those who aren't familiar with the trains and trams of Amsterdam.
I enjoyed my stay, but the street noise was a little much.