This hotel was wonderful. The rooms were actually spacious and the pool was nice. We have had issues with some of the other hotels in London, but this hotel is a must. When we go back, it will be to here.

I can't say enough about the concierge service. They were extremely helpful and gave great suggestions for sightseeing and food. The staff in general were fabulous. I just can't say enough good things about this hotel.

That English politeness, I tell you! Even the elevators talked and they were polite! There is a great restaurant with a lovely breakfast buffet, beautiful architecture, swimming pool with great shower facilities, about a half a mile away from big ben, next to London Eye, on Thames River. You can walk to a lot of places from here or you can take the big bus tour, which you get on right outside the hotel. They take you everywhere on a continuous circuit, you just hop on and off whenever you want and get back on whenever you want, on a different bus. They are pretty witty and tell you some great facts about London.