Grand Hotel Acapulco

From $ -1 per night

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Av Costera Miguel Alemán No. 1, Acapulco, Mexico 39869
(52) (744) 469-1234
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User Reviews

Results 1-10of 17 Reviews


Fantastic views and setting

A traveler

Travelocity.com

The setting was fantastic and service was awesome. We had no safety concerns or issues. If we return to Acapulco we would definitely stay here again.
Great place for our vacations

A traveler

Travelocity.com

We loved the location, and the beach area was the best. Close to clubs, restaurants, entretainment
Wedding disasters turned PERFECT due to outstanding service :)

A traveler

Travelocity.com

Stayed at this hotel for a close friend's wedding. The week was full of problems including uncommonly rainy weather. The concierge service really helped w/planning & last minute details. The conclusion turned out to be a PERFECT Beach reception @ ...Read more
Room was bare, but clean

A traveler

Travelocity.com

The hotel has nice facilities. Hotel room was clean, but bare. TV was old and had bad picture quality. But we were there to enjoy Acapulco, not watch TV. The hotel showed signs of its age, but overall was nice.
When this hotel was a Hyatt regency Acapulco it was better, now the quallity its going down

A traveler

Travelocity.com

When this hotel was a Hyatt regency Acapulco it was better, now the quallity its going down. the food its good, the view its great but the service in general about the staff its poor. the beach with trash in some area, thats ugly. you can't go ...Read more


Its really a Five Star Hotel

A traveler

Travelocity.com

The employees are very helpful. Front desk are very friendly . The desk tour employee was so nice and kind. She give us a lot of good tips and even guide us and tell us where to go and in good places where to eat. In this kind of hospitality we ...Read more
ONE OF THE BEST

A traveler

Travelocity.com

I stayed at the Grand March 2 - 9, 2009 - I have stayed at this hotel before when it was the Hyatt - it is just as good now as then - the location is excellent and so are the rooms - service is very good - I have to give this hotel 4stars for ...Read more
A Little Worn Around the Edges

A traveler

Travelocity.com

The Hyatt Regency must have been a very impressive hotel in its heyday, but that day is past. Remanents of its former glory are visible in the extremely large rooms and beautiful grounds and pools. Maintenance, however, is lacking. There are ...Read more
DON'T GO HERE!!!

A traveler

Travelocity.com

Booked because it's a Hyatt. Checked out after 1 day! 5 girls on vacation and we had 2 rooms. The room took 2 hours to prepare, we had to wait till almost 6pm and checkin is 3. Not much worked in the room, do not count on the hairdryer, maybe its ...Read more
DON'T GO HERE!!!

A traveler

Travelocity.com

Booked because it's a Hyatt. Checked out after 1 day! 5 girls on vacation and we had 2 rooms. The room took 2 hours to prepare, we had to wait till almost 6pm and checkin is 3. Not much worked in the room, do not count on the hairdryer, maybe its ...Read more