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Quote: The setting was fantastic and service was awesome. We had no safety concerns or issues. If we return to Acapulco we would definitely stay here again.
Quote: We loved the location, and the beach area was the best. Close to clubs, restaurants, entretainment
Quote: Stayed at this hotel for a close friend's wedding. The week was full of problems including uncommonly rainy weather. The concierge service really helped w/planning & last minute details. The conclusion turned out to be a PERFECT Beach reception @... Read the full Grand Hotel Acapulco review
Quote: The hotel has nice facilities. Hotel room was clean, but bare. TV was old and had bad picture quality. But we were there to enjoy Acapulco, not watch TV. The hotel showed signs of its age, but overall was nice.
Quote: When this hotel was a Hyatt regency Acapulco it was better, now the quallity its going down. the food its good, the view its great but the service in general about the staff its poor. the beach with trash in some area, thats ugly. you can't go... Read the full Grand Hotel Acapulco review
Quote: The employees are very helpful. Front desk are very friendly . The desk tour employee was so nice and kind. She give us a lot of good tips and even guide us and tell us where to go and in good places where to eat. In this kind of hospitality we... Read the full Grand Hotel Acapulco review
Quote: I stayed at the Grand March 2 - 9, 2009 - I have stayed at this hotel before when it was the Hyatt - it is just as good now as then - the location is excellent and so are the rooms - service is very good - I have to give this hotel 4stars for... Read the full Grand Hotel Acapulco review
Quote: The Hyatt Regency must have been a very impressive hotel in its heyday, but that day is past. Remanents of its former glory are visible in the extremely large rooms and beautiful grounds and pools. Maintenance, however, is lacking. There are... Read the full Grand Hotel Acapulco review
Quote: this hotel was beautiful! i had a great time over there the location was great next to the beach i have stayed at other hotels in acapulco this was THE ONE!!! the pool was great my kids loved it they didnt wanna leave. the beds were good i had back... Read the full Grand Hotel Acapulco review
Quote: Booked because it's a Hyatt. Checked out after 1 day! 5 girls on vacation and we had 2 rooms. The room took 2 hours to prepare, we had to wait till almost 6pm and checkin is 3. Not much worked in the room, do not count on the hairdryer, maybe its... Read the full Grand Hotel Acapulco review