What were the accommodations like? With a large desk to one side for anyone who might need to work, the front room had a fold-out couch and a television that were perfect for our son. He loved the fact that the staff always put slippers by his bed during the turn-down service each evening.

A balcony with a small table was also great for enjoying a sip of tea while looking down on Chelsea Harbour. I loved the sailboats adorned with lights at night for the holiday season.

Of course there was a full mini-bar. When we arrived, a small plate of creme brulee desserts were here welcoming us. Nice touch. We were given a bottle of champagne on Christmas Eve.

The comfortable master bedroom had contemporary furnishings with silver accents, its own TV, and plenty of space for clothes and luggage. I liked the small vanity table in front of a gilded mirror where I could blow dry my hair and put on my makeup in the mornings.

The master bathroom was also spacious with a shower and separate tub.

Each morning we enjoyed an English breakfast in the restaurant. A cold meal was included in the rate. The full deal was surprisingly reasonable at just five pounds a head. A small bar and sitting area were also nice to enjoy a drink at night.

On Christmas Day when much of the city was shut down, we made use of the full service gym that still ran a half day schedule. The swimming pool was a big hit with our kid. The locker rooms were fabulous. If you forgot your swim suit, no worries. You could buy one.

Any downsides? We ended up taking a 4- to 5-pound cab ride to the nearest tube station whenever we went out because it was such a long walk in the cold.

Best thing? This is really a marvelous hotel all around, but I have to say the service was fabulous. Always friendly. Always helpful. Five stars all the way.