Results 1-10of 375 Reviews
May 8, 2012
by william gillikin
COLONIAL HEIGHTS, Virginia
January 30, 2008
San Francisco, California
May 25, 2005
If nightlife is your thing, you'll find plenty of it here, with great nightclubs, restaurants, and bars everywhere.
Xcaret is a spectacular ecological park south of Cancun. Most people book an excursion to this site through their hotel or online, which generally includes round-trip transportation and admission. This place is absoluetly amazing. You can relax on the pristine beaches under a palapa, swim with the dolphins, venture through the Underground River (a must-do activity), snorkel with tropical fish, or see many animals, such as pumas and manatees, in their natural habitat. The evening show is unbelievable. Stick around for it.
Chichen-Itza is the spectacular Mayan ruin with the famous Pyramid of Kukulkan. One word describes this place: amazing.Best Things About the Resort:The best things about this resort are the all-inclusive plan, the free excursions, the many restaurants and bars, the friendly and accommodating staff, all the activities, the entertainment, and the bar and Jacuzzi in the rooms.Resort Experience:This resort is fabulous. The rooms were well appointed and very clean. The shower is awesome. It has a marble bench to sit on, so it kind of doubles as a sauna. My favorite parts of the room included the fully stocked refrigerator full of water, soda, and beer (which is restocked every day), the bar that had four liquor dispensers (all drinks are part of the all-inclusive), and the two-person Jacuzzi. I also enjoyed the hammock on our terrace and the beautiful view of the ocean.
The huge interconnecting pools are incredible. I loved the swim-up bars. The all-inclusive plan covers all recreation, including bicycles, rollerblades, non-motorized water sports, billiards, basketball, tennis, the gyms, miniature golf, nightly theme shows, the club, and all food and drinks from their many bars and restaurants. You can also choose two free excursions, including round-trip transportation and admission to Chichen-Itza, Chichen-Itza Light & Sound, Xpu-Ha/Tulum, Isla Mujeres, Coba, or Ek-Balam/Valladolid. You can golf at the new Jack Nicklaus Signature Golf or pamper yourself at the Moon Spa (extra fee). For those with children, there's a kids club full of activities. You can also paint ceramics or have your hair braided. My family enjoyed lying by the pool painting clay candle holders. Another great thing is that the Palace Resorts have four properties in Cancun. Your all-inclusive plan extends to the other three resorts, so if you’re in the Hotel Cone, you can eat, drink, and play for free in any of Palace Resorts' properties.
The staff is great. We became friends with a diving instructor, some of the bartenders, and a hostess. They were really fun. I loved how they greeted us with champagne when we arrived. This place is just simply incredible.
From journal Paradise in Cancun
January 2, 2005
Step into the main lobby of Moon Palace Sunrise. The lobby surrounds you with marble. Tropical plants cascade over balconies. Ceilings reach toward the sky. You are handed a drink as you wait to check in. Welcome to Moon Palace.
You are assigned a room in one of a number of three-story buildings. The building names are recognizable Spanish words, such as piñata, tequila, and sombrero. When you’ve had a late night, signs with words and pictures help you back to your room.
The rooms themselves are luxurious. The floors, showers, and countertops are all marble. A minibar with liquid refreshment in the form of bottled purified water, soft drinks, and Mexican beer is restocked every other day. A two-person whirlpool looks out over the balcony, where a pastel-colored hammock sways in the salty breeze. Rooms also include a television, alarm clock, and a small safe.
The grounds are expansive; there is much to take in. With map in hand, take a stroll and enjoy tropical foliage encompassing every shade of green imaginable. Palm trees too numerous to count cast small patches of shade, perfect for two people to sit in and watch the world around them. Iguanas perch themselves on rocks, soaking in the tropical sun. Golf carts make the rounds, picking up and dropping off passengers at appointed stops. One of the first things you’re going to want to see is the pool.
The pool is the epitome of sun-worshipping pleasure. Billed as the largest pool in Cancun, this water wonderland boasts almost three kilometers of open pools, waterways, and Jacuzzis. Two swim-up bars make quenching your thirst easy. Or you can swing your cares away at a quirky poolside bar, with swings in place of bar stools. Lounge chairs lining the perimeter of the pool and thatch-covered tables for two provide endless options for rest and relaxation.
Just over the wall, the Caribbean Sea twinkles and sparkles in the tropical sun. While the sea is impressive, a drawback to the otherwise pristine Moon Palace Resort is the beach. Seaweed is constantly present in the water, due to the position of a coral reef. Grounds staff comb the beach twice each day to help remove it from the shore. At this resort, lie on the beach and gaze out over the water or join a pick-up game of beach volleyball, but leave the swimming for the pool.
From journal Honeymoon in Cancun - Moon Palace Resort
Clay, New York
July 8, 2004
From journal Cancun Honeymoon - 11 days of fun in the sun!
February 7, 2004
We stayed at the "Nizuc" zone where we had three restaurants to choose from: Arrecifes (Mexican), Caporales (Spanish), and El Manglar (Italian). In the Sunrise building, there were three restaurants: La Gondola (Italian), Bugambilias (Mexican), and Momonohana (Oriental). If you are a sushi lover, Momonohana is THE place, though you need to get there early since it is the most crowded one. There is an indoor pool at the Arrecifes restaurant and an outdoor pool, which is considered to be the largest in the Caribbean (a mile long).
We stayed in a studio unit with two double beds. It was luxurious and comfortable. It was air-conditioned and had a large Jacuzzi by the window, which made us feel in heaven. They are all air-conditioned and have a large Jacuzzi near the window. There are buildings all around the lobby and near the beach. You'd be better off on the third floor (they are all three-story buildings), so that you do not have people going by your unit at all times. You have to walk to your unit and it is not near the lobby, but along the way, you can see nature as you walk along very nice walkways. You will enjoy every time you go or leave your unit to venture out. The beach is beautiful and the pools have wonderful views. That helps you relax and enjoy your vacation.
Since the Moon Palace belongs to a very well-known chain, Palace Resorts, you can visit any of the other resorts and enjoy of its amenities and restaurants. The resort offers shuttle there and back and you can get off wherever you want, but to go back, the bus leaves only from the Beach Palace. The bus leaves Moon Palace at noon or 4pm, and returns at 6:30pm, 8pm, or 10pm.
This was not the first time I had gone to Cancun, but going to the Moon Palace gave the opportunity to get to know Cancun in a way I didn't imagine and I won't EVER forget. I will definitely go back and I strongly suggest you don't miss the opportunity to visit such place!!!
From journal Splendor and Culture in Cancun
September 21, 2003
The Moon Palace manages seclusion without isolation. It is surrounded by the jungle instead of being encroached upon by other hotels and condos. This made it feel much less commercial than most of the places along the hotel zone. Of course, we never had trouble meeting other couples or finding something to do while at the Moon. There were so many amenities on site that all of our vacation needs could have been met without us ever having to leave the grounds.
The pool areas at the Moon Palace are incredible. You can float, frolic, drink, swim, and play in the pools to your heart’s content. Swimming up to the pool bar to get a beer was so easy that I found myself with a drink within minutes of getting into the water almost every time. There were organized water-volleyball games and water-aerobics that looked like quite a bit of fun. Of course, I enjoyed lying under the shade of our individual palapa wrapped up in a book.Resort Experience:When we arrived at the front desk to check in, we were asked for our RCI confirmation, which I had accidentally forgotten to bring. As far as I could tell, it did not hinder our check-in process at all, but next time I would make sure to bring the confirmation with me. First things first, we had to pay the mandatory all-inclusive fee.
Immediately after paying the fee, we requested a room with a king size bed next to the pool preferably on the third floor. Turns out all you have to do is ask, because Gabriel gave us the options of two rooms, one on the first floor overlooking the ocean, and another on the second floor overlooking the pool. We took the second option and I am sure we made the right choice. The balcony had a great view of both the pool and the ocean. Of course, I have no doubt that if we had been unsatisfied that Gabriel would have helped us find another room.
After checking-in a guest services representative brought us over to her desk before we could re-claim our luggage. We thought that that this was where they usually initiated the push for the timeshare tour. Since we were already traveling with RCI, she told us that she would be glad to give us a tour of the suites, but she did not push it on us, nor did she offer us any incentives. She was actually really helpful, giving us information about the restaurants, activities and tours that were available.
On the way to our room we passed the prominent water processing facility. The Moon is huge and probably uses quite a bit of water on a daily basis, but it is all purified. They also provide bottled water for drinking, even though supposedly all water at the resort was safe. I suppose this was probably true because we had plenty of drinks with ice and never had any problems result.
Two out of six pre-selected tours were included in the all-inclusive package. Most of these tours were all day commitments and we reviewed them carefully before deciding that the focus of this vacation was going to be simply relaxing. Therefore, we chose to spend most of our time by the pool. The only time we left the resort was the one afternoon when we took the shuttle to the Hotel Zone.
Overall it was a very pleasant experience. The only problem was that I found myself missing my daughter. We would definitely go back to the Moon Palace and I would not hesitate to make it a family vacation!
From journal Royal Treatment at the Moon Palace
by Robin Bogner
Van Buren, Arkansas
January 9, 2005
There are lots of things to do, like bike riding, basketball, tennis, air hockey, and when all I wanted to do was lay by the pool, one of the staff members played ping-pong with my husband. Do sign up early for your two free tours so you can get the day and times you want. We did massages and facials. This was my husband’s first, but certainly not his last! He walked around with a smile on his freshly exfoliated face all day. Next we visited Tulum and snorkeled at Xpu-ha Palace, another one of the Palaces you can visit with your all-inclusive package. We snorkeled in the ocean, but both of us enjoyed the lagoon better, where the water was more calm. Jungle Boat Tour is definitely a must do!
And if you are feeling really adventurous, try SCUBA lessons for an extra fee. The lessons are in the pool at Moon Palace then they take you to a coral reef where you dive about 30-35 feet. I was so nervous, I did not know if I would be able to go through with it. But I did and had a lot of fun. It is best to go on a calm day - you will see more fish and the water will be clearer.
All in all, we very much enjoyed our stay at the Palace Resorts. We have already scheduled another visit, but this time we are going to try Spa Palace for more spa treatments and R&R.
From journal Moon Palace Just the Two of Us
March 13, 2003
We had only two complaints.
1)they fell short on making sure they had enough balls for the miniature golf course so we had a huge line of people waiting for others to return... and there were only 5 people golfing at the time.
2)Our room was close to the basketball courts...to walk to the lobby area we had to walk through an area that was the septic area evidently...it was horrible.
That is the only area in the whole timeshare that seemed to have this problem...so ask for a room away from the Moon Palace basketball courts. Otherwise, this place was heaven for me...I came home so relaxed and pampered. We will be going back next year.
From journal Suffering 2 weeks in Cancun...
July 15, 2003
The Moon is so big it’s divided into two sections with two separate lobbies. The first you’ll encounter is the Nizuc section which is the original building. Within this lobby area you’ll find seven restaurants and a bar area. There’s an indoor pool and large outdoor pool near the beach and close to the dock and pier on the beach. The other set of buildings and lobby is the Sunrise, which is where we stayed. There are three other restaurants in this area and the outdoor pool is touted as the largest in the Caribbean as it’s a mile around.
For all of Moon, the various restaurants are: El Manglar (Italian), Arrecifes (Mexican), Los Caporales (Spanish), Bugambillias (Mexican), La Gondola (Italian), Momonohana (Oriental), and several Palapa’s serving buffets. For Italian, the one at Nizuc is better, El Manglar and if you’re wanting to go to Momonohana’s, get there early because there was ALWAYS a huge line. The one thing lacking was room service. On a rainy night, I much rather would have preferred them to deliver my dinner rather than venturing out in the rain.
The rooms are either Jacuzzi or Presidential suites (various rooms, very large). The Jacuzzi suites are basic hotel rooms with either a king bed or two double beds and every room has a large Jacuzzi near the balcony. All of the balconies are provided with large netted hammocks which the kids thoroughly enjoyed swinging in nightly! There are three levels in each building and many buildings. Buildings on the outskirts will have a long walk to both the pool and the lobby for meals. Ask for a room away from the stairs or you will hear guests climbing up and down the stairs to and from their room all night! It’s amazing how loud people can be at 3am.
With the seclusion of the area, the Moon does offer a shuttle. Since they are not in Cancun or the hotel zone, they are allowed to shuttle only from Moon and back and passengers must originate at Moon. From Moon to the Beach Palace is 35 minutes. The buses hold 45 people and the first one leaves Moon at noon, another at 4pm and leaves Beach at 6:30pm, 8pm, or 10pm. The driver will drop people off at Sun, Cancun, Beach, flea market, wherever, but you must go to the Beach for the pickup ride back. Get back to Beach a little early to get in line because it’s first come first serve and many didn’t make the 8pm bus and had to wait for the next bus.
This is a nice resort with plenty to do. I encourage everyone to visit.
From journal Cancun a Second Time Around