El Cozumeleno Beach Resort

From $ -1 per night

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Carr Playa Santta Pilar Km 4 5, Cozumel, Mexico 77600
52-987-872-9530
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Travel Photo by IgoUgo member

User Reviews

Results 1-10of 85 Reviews


Been There Twice

A traveler

Travelocity.com

Last year was great not bads at all. This year was not so good the food and drinks were horrible. By the second day I could no longer eat there. I rented a car from the hotel to drive around the Island. We bought some bags and other things to ...Read more
not the place for relaxing

A traveler

Travelocity.com

was extremely excited about this place until we arrived at the hotel, extremely disappointed from the start, reception was horrible, beds were rock hard, unable to sleep for few days until they found me some mattress pads, food was horrible, really ...Read more
terrible service

A traveler

Travelocity.com

looks can be deceiving, nice hotel but uncomfortable beds, repeatedly asked for foam mattress pads, front desk people were the worst we have ever encountered, food was not worth the price for an all-inclusive, worst food I have ever eaten at a ...Read more
Be Aware

A traveler

Travelocity.com

Vacationed at many resorts with family, by far this hotel was the worst, customer's service was horrible, customers had no rights at this hotel, food was the worst I have ever seen, absolutely no variety of foods for an all-inclusive hotel, food ...Read more
Pick another resort

A traveler

Travelocity.com

The bed was horrible. Travelled with two other families and everyone agreed that the beds were extremely hard. The room we stayed in needed renovation....mirror scratched up, tub/shower needed new faucet. The food was pretty good if you got it ...Read more


NEVER EVER AGAIN!!!!!!!!!!!!!!

A traveler

Travelocity.com

Staff seemed bothered by any questions. Childrens activity center was a joke, there were no organized activities for the kids. Ordered room service one night and they lost our oder then when we called they said they would look into the matter. 4 ...Read more
not enough beach chairs huts, and virus going around

A traveler

Travelocity.com

if you like getting up 5 30 am to get a beach chair or hut this is the place, try to get rid of a virus there! then found out many others got sick there too, overall you get what you pay for its more like a 3 star hotel
DONT DO IT!!

A traveler

Travelocity.com

Who ever is giving this hotel good reviews must have really low standards!! The bed was hard as a rock and Im not exaggerating! Got harrassed each time my husband and I walked thru the lobby by time share guys...And the food was HORRIBLE!!! We ended ...Read more
Pick another resort

A traveler

Travelocity.com

The bed was horrible. Travelled with two other families and everyone agreed that the beds were extremely hard. The room we stayed in needed renovation....mirror scratched up, tub/shower needed new faucet. The food was pretty good if you got it ...Read more
Won't Be Back

A traveler

Travelocity.com

Hotel was clean and the staff were for the most part pleasant. Although labeled as all-inclusive, El Cozumeleno is far from what one would expect of an all-inclusive establishment. The food was, for lack of a better word, BAD. It lacked in quality ...Read more