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Fiesta Americana Condesa Cancun

From $ 154 per night

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BOULEVARD KUKULCAN KM 16.5, Cancun, Mexico 7750052-998-8851000 Show More Info

User Reviews

Results 1-10of 132 Reviews

Billing dispute, The hotel felt sterile, Never again!

A traveler

Travelocity.com

February 15, 2011

My family stayed at the hotel for a quick weekend getaway. We found the hotel to be sterile and uninviting instead of being "all-inclusive". The staff seemed to lack enthusiasm and were hungry for tips. The food was expensive and uninspired. We also ...Read more
A Nightmare from Start to Finish

A traveler

Travelocity.com

April 8, 2008

We paid for the all incl. master king suite so we could have a hot tub on the balcony. Not only did it not work & was filthy - we dealt w/ 2 seperate rooms flooding, mold infestation and bugs all of the walls and bed. Hot tub did not work in ...Read more
Needs Much Improvement

A traveler

Travelocity.com

August 7, 2006

My honeymoon was ruined. Their staff was incompetent and insolent (i.e. we requested a king size bed, with not a connecting room, and we received the complete opposite. After 2 days of complaining we finally received the room we requested.) The ...Read more
Poor Service

A traveler

Travelocity.com

April 30, 2006

The staff does not care about service. Not only does the staff care but management is not service oriented. I would never stay here again.
Would not stay here again

A traveler

Travelocity.com

December 31, 2007

Me and my wife spent our honeymoon at this hotel (12/16/07 - 12/22/07). While this hotel is a beautiful hotel, the hotel staff is terrible. Upon arrival at the hotel, we were given the wrong style room, than what we reserved (it was corrected ...Read more
Disappointed

A traveler

Travelocity.com

December 7, 2006

I spent five days at the Fiesta Americana Condessa and found the room rate quite reasonable, but that's where the value ceased. Dining was extremely expensive (breakfast $22.00, Pina Colada at the pool $8.50, bottle of water in the room $7.00.) I ...Read more
definitely not a 4 star

A traveler

Travelocity.com

April 5, 2011

So we've been to Cancun a few times and decided to go with a so called 4star this time, pay a little extra to see if its better. We stayed 7 nights. Basically its a older hotel that has been updated. Some rooms were missing refrig. some needed ...Read more
NOT REALLY THAT GOOD !!!

A traveler

Travelocity.com

August 2, 2009

Okay when you walk in you think hey its not to bad. But there's no beach there is but you can't swim in it ROCKS and bad waves. The food is not to bad .The rooms are horrible small and i got the deluxe room with front ocean view nope no view i told ...Read more
Needs improvement

A traveler

Travelocity.com

August 6, 2006

Unfortunately, we were not impressed with this hotel. We had several issues with housekeeping, the fitness center, our key cards and general follow through of the hotel staff. I would not recommend this hotel if you are interested in top notch ...Read more
Was Okay

A traveler

Travelocity.com

June 26, 2009

The staff was okay. The food was not up to par. The pool was a bit dirty along with the hot tubs. The AC in the rooms does not get nearly cold enough. We went on a mayan tour I would not suggest it to anyone unless you want to be away for 8 hours. ...Read more