Golden Crown Paradise Spa Adults All-Inclusive
- BrandyPantz
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 49
- Reviews
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3
- Photos
Fabulous Week at Golden Parnassus - 6/20/09
- July 11, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
My husband and I spent our 10th anniversary here. The service was wonderful! They must have fired all of the rude staff because they all went out of their way to accomodate our every need. We enjoyed all of the restaurants, especially Shangri La. I got a fantastic facial and a good pedicure at the spa. The beds are firm and so are the pillows. The housekeeping staff did an excellent job! Although this is an all-inclusive resort, be sure to take plenty of cash for tips. The staff work very hard, 6 days a week. We would definitely return to this hotel or try the Great Parnassus with our children.
Horrible Hotel- Rude- Overbooked-
- March 7, 2009
- Rated 1 of 5 by
a traveler from Travelocity.com
When we arrived at the hotel we found out that the hotel had overbooked and that we were going to be moved to another hotel. The other hotel was a dump and was family friendly. We finally got our reserved room the next day after hours of arguing with various staff. To make matters worse, the hotel hotel staff only offered a 50 dollar voucher to the gift shop as compensation for the overbooking. What kind of lame compensation is that?????? When we actually got into our room the next day it was several hours after the promised time. What a joke!!! Management is never around- on their day off or in a meeting! The staff is also very rude and confrontational. The hotel entertainment employees are juvenile and make more noise than anything. The rooms, if you are lucky to get one, are okay at best. The rooms never get cleaned (our room was cleaned once in four days). And there are NOT enough lounge chairs. You have to reserve your chair at 6am in order to get a chair.
DO NOT STAY HERE- RUDE STAFF- OVERBOOKED HOTEL-
- February 22, 2009
- Rated 1 of 5 by
a traveler from Travelocity.com
We booked my vacation six months ahead of time. When we arrived at the hotel, the hotel was overbooked. We were moved to another hotel that was both disgusting and family friendly. When we tried to get the suite we booked the hotel staff kept trying to make us take a lesser quality room. The hotel offered a $50 gift card to the gift shop for compensation for the overbooking. WHAT A JOKE!!!! The hotel manager is NEVER available. The hotel staff does not provide copies of paperwork when you stay and would not provide documentation related to the overbooking. THERE IS NOT ENOUGH LOUNGE CHAIRS for guests so you have to claim your chair at 6am.
Would Not Return - Not impressed
- November 3, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
We went on wed night & left Sat after checkout. 1st of all the shuttle took us to the Great Parnassus by mistake...left us there & we had to wait an hour to catch a shuttle to the Golden Panassus..which is their sister hotel. When we arrived at the hotel, the room they assigned us was ridiculous. I booked the deluxe lagoon. There was a big hole in the middle of the blanket, the lamp shade had a hole in it & the tub was horrible..scum build up. So we went to the front desk to complain..& the rep was non-chalant about the room. Offered us a room on the 2nd floor looked about the same but had double beds. The 1st room was a king. We told her we wanted a king as we reserved for our anniversary. Then she told us we could pay $* a day to upgrade to a room w/ a jacuzzi in it. The upgraded room was nice..just don't think we should have had to pay for a decent room. The other room looked like a typical hotel room..nothing to brag about. I was suprised that the mexican food I've eaten in the states tasted better than what was offered at the hotel. I did like the open bars and loved the beach. Very clean & beautiful. The outside pools & jacuzzis were nice also. The spa was ridiculously expensive.. you could catch the bus up the strip to the markets & clubs. There was a taxi on every corner w/ someone constantly trying 2 get u to pay for a ride or sell you a time share. Overall, the trip was relaxing but i would not return & if I do..it wouldn't be to that hotel.
Not worth the money!
- August 19, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
When we arrived everything seemed wonderful........Beautiful entrance with very helpful staff. The entertainment team is a lot of fun and really get everyone around the pool envolved in the daily activities. The food on the other hand is TERRIBLE!!!! We ate at every restaurant and we never found one thing other then the hamburgers at the snack bar to be good, and they were just okay... nothing to brag about!! You don't get any bottled water in your room.......and then they charge you for it when you call room service... We thought it was standard to get bottled water in Mexico, and included in "ALL INCLUSIVE". The features listed on travel site are incorrect......not every room has a refridgerator / mini bar. Our room had nothing... not even a coffee maker. It was your basic hotel room with the bare minimums. Just not as great of a place as the pictures show, and most likely will never stay here again. I have been told while on the plane ride back that there are a lot nicer places for the same price or even less!!