Results 1-10of 111 Reviews
October 25, 2004
The size and archtecture of the resort is very impressive. Resort Experience:After arrival we were escorted to the RCI reception/check-in area in one of the conference rooms. They handled the paperwork and worked to arrange any excursions and tours. We declined on all tours, including the sales tour. (As a side note, unlike many resorts we've stayed at, we were never contacted again about the sales tour. This is a big plus!) They gave us our room keys and we were off. Surprisingly, they honored the unit listed on the confirmation which, coincidentally, faced the ocean. (Rooms 3001 through 3007 have ocean views. Rooms 3008 through 3014 have golf course views.) Our room was good size for a studio unit. There were marble floors, a king-size bed, and a pullout couch. There was no kitchen, but it did have a microwave. Furniture was of a good quality. The bathroom was a good size with a separate area for the toilet and bidet. One of the things we noticed was that the bathroom fixtures were not quite as new as what you'd see at some other resorts. The patio had a good view of the pool area and the ocean beyond. One of the really quirky things we encountered was the sliding glass door. If the door was closed and the wind was blowing off the ocean, it would make a loud whistling sound. Apparently the casing was just loose enough to create the resonance sound. We ended up figuring out how to make it stop. The other rather annoying thing was that our US calling cards would not work. They offered credit and collect calling only from the room.
The resort overall appears to be very well maintained for being 25 years old. The atriums are nothing short of spectacular, and the resort offered other amenities such as a travel office, business center, spa, gift shop, conference facilities, and even a doctor's office . . . but the beach alone is worth the trip. We found that the pools and beach on the north side of the facility were much quieter than south end, which is where the activities are held. Towels can be picked up at the central beach entrance in exchange for the cards we received at check-in. When you turn in the towel, they give you the card back. It’s just that simple.
We spent most of our time on the beach, but we did venture to the four malls on the island. The La Isla mall is the newest. The Plaza Kukulcan is currently being remodeled, but half of it is still open. The Plaza Flamingo mall has the Outback steakhouse, Pat O'Brien's, and Margaritaville, but the shops are nothing special. The Plaza Caracol is far from it's heyday in the early '90s, but is beginning to make a comeback. (It's also where the US consulate is.) We did make one trip into Wal-Mart to get bottled water. (One gallon was about $1.15.) Route 2 or 15 will take you there.
Overall, we had a great time, and even with the quirky things about this resort, we would definitely stay there again.
From journal Cancun in October
September 16, 2004
The lobby is grandiose and includes an atrium, large, and a comfortable lounge area (lobby floor), which overlooks an eyebrow-raising, breathtaking beach and clear turquoise ocean waters. The beach-side pool is more than adequate in size and includes a swim-up bar and daily pool activities. The guests here seemed to be mostly adults. Unfortunately, much of the beach behind this upscale resort has eroded (perhaps 60%) over the past 10 years. The red flag at the hotel beach was posted the whole week, indicating that swimming was too dangerous.
The accomodations were close to what you'd expect for an upscale resort. The rooms were on the small side, but included a coffee maker and mini-fridge stocked with pricey goods. You should be aware that if you use the coffee, they provide in room, you'll have to pay extra for it ($3 a day for make-it-yourself coffee); expect the same if you consume the bottled water offered in your room. Free coffee is offered in the lobby for one hour in the morning, but who wants to hawk their way down first thing in the morning for coffee when, really, it should be included with the pricey room you paid for? Our ocean-view room was nice, as was the marble bathroom complete with a shower, soaking tub and bidet.
You can catch the bus here (at the sidewalk at the end of the driveway leading to the hotel) for a mere $0.60. It's somewhat of a long walk to the bus stop, but you'll get plenty of exercise and save quite a bit by not having to hire a taxi. The bus will take you through the hotel zone, with stops throughout the hotel zone and into downtown. We took the bus downtown on many occasions and saved a bundle on lunches and dinners there.
We tried one of the restaurants here, but it was overpriced and mediocre (Mexican food I think). The drinks poolside are sky high. The room was standard; two double/queen-size beds, but nothing overtly spectacular. In fact, I would have expected a bit more for the $250 a night we paid.
The front desk staff was flat out rude. The primary reason why we won't come back to this hotel are the timeshare sharks HIRED BY MELIA. These sales people are posted at every elevator, on every floor, and at every entrance and exit (including the door leading out to the pool). Overall, if you want to pay top dollar for a nice resort and don't mind putting up with relentless time share salespeople who approach you at every turn and call your hotel room incessantly, this is the place to stay.
From journal Cancun - Party City With World-Class Beaches
January 10, 2007
November 1, 2006
April 20, 2006
July 3, 2009
April 14, 2009
February 27, 2007
October 2, 2006
August 4, 2006