Gran Melia Cancun

From $ -1 per night

Avg. User Rating:


Boulevard Kukulcán Km. 16.5 Hotel Zone, Cancun, Mexico 77500
52-9-881-1100
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Travel Photo by IgoUgo member

User Reviews

Results 11-20of 111 Reviews


Not bad, but not great...

A traveler

Travelocity.com

The Gran Melia Hotel is beautiful. Its very close to downtown and walking distance to both malls on the strip. The room was very nice. The only problem is the smell of mold that slaps you right in the face as soon as you open the door. Possibly ...Read more
Over Priced Over Rated POOR Staff Never want to even go back to Mexico

A traveler

Travelocity.com

Paid to Up Grade to Red Level. We do not book all inclusive because we prefer to eat meals prepared for us individually not a buffet. We could not get booked at one of the two "good" restaurants out of a 5 night stay - not one single dinner could be ...Read more
Nice place, overpriced services

A traveler

Travelocity.com

I would recommend taking the all-inclusive option at this place. The buffet was ridiculously overpriced with marginal quality. Be aware they add a 10 percent tax and 15 percent "service charge" to everthing at this place. Even in the buffet where ...Read more
Extremely Disappointed - Red Level Service is Non-Existent

A traveler

Travelocity.com

My girlfriend and I stayed at this hotel during the Christmas/New Year holiday. This is my seventh time going to Cancun and I have stayed each time at the Gran Melia Cancun. Unfortunately, I can not recommend it anymore. In short, the service was ...Read more
Big resort designed to provide everything onsite. Amenities are very good.

A traveler

Travelocity.com

While a little too big for my taste, a great place to stay if you've got a family or don't want to mix with the locals or outside world. You can ask the Concierge to get you a taxi to explore Cancun shopping, clubs and restaurants but it feels a ...Read more


all great, except staff

A traveler

Travelocity.com

Beautiful design inside and out, close to bus into town and points of interest. One big drawback is the inefficient staff. Still a bit a beach erosion .
Everything was GREAT ETC.

A traveler

Travelocity.com

Everything was great food, service and our stay overall. The one negative was one day of rain. The staff was good with bar service.
Overpriced, small and smelly

A traveler

Travelocity.com

When we arrived we were not told that the beach would be closed for the last six days of our stay. We had to ride the bus for five miles to the beach at another hotel at our cost. The room we were given overlooked a stairway but if you leaned out ...Read more
Excellent value, right on the beach

A traveler

Travelocity.com

Had a wonderful time here--our ocean view room had a balcony overlooking the Caribbean Sea, with 2 chaise longues and a Jacuzzi. The hotel has two 4-star restaurants, both excellent, including Tempo, which served us a wonderful dinner to celebrate ...Read more
Great atmosphere. Fantastic restaurant service. Beautiful beaches. Awesome pools. Very friendly staff. Marvelous room service. Prodigious food.

A traveler

Travelocity.com

Great atmosphere. Fantastic restaurant service. Beautiful beaches. Awesome pools. Very friendly staff. Marvelous room service. Prodigious food. And above all Excellent value for money.