Results 1-10of 102 Reviews
September 16, 2004
Rooms are nicely furnished with modern Mexican decor. Our room had one of the most beautiful Gone with the Wind-looking balconies overlooking the stunning powder white sand on the beach. We had two double beds in the room; comforters were neutral sand tones and there were lovely marble tiles throughout. The bathroom is fairly spacious and has a lovely marble vanity with a matching flowing, Gone with the Wind-esque shower curtain. This resort has purified water throughout-a definite plus if you're worried about getting Montezuma's revenge. There is a lovely beachside pool with a swim-up bar; many pool activities; a hot tub/Jacuzzi; an accomodating staff (hard to find in Cancun); a hotel spa for facials, massages, and more; a quaint jewelry shop full of interesting Mexican sterling silver; currency exchange at the front desk area; upscale comfortable lounge areas on the lobby level; five restaurants within the hotel; a cold air conditioning; bathrobes; an in-room safe; a hairdryer; a mini-bar; cable TV; voicemail; a dataport; an iron and ironing board; room service (with an incredible tropical-special cheesecake); and all the amenities you'd expect within a five-star resort.
The two closest restaurants with the highest quality food were La Capilla (a somewhat pricey Mexican restaurant inside the resort) and La Dolce Vita (across the street).
While this resort has a water purification system throughout, I recommend making a jaunt via the public bus (which stops every 15 minutes outside this resort) to buy bottled water, sodas, and alcohol at the Wal-Mart in downtown Cancun. Bus fare is a mere $0.60. The bottled water, sodas, and alcoholic beverages at this resort are pricey.
Just after sinking your toes into the talcum-powder-soft, white beach at this resort, you'll find palapas for shade along with comfortable, sturdy lounge chairs. The pool overlooks the beach, which is always a huge plus, especially considering that this is one of the most gorgeous beaches in the world.
What sets this hotel apart from other five-star Cancun hotels is the amiable professionalism of the staff and non-existant timeshare sales personnel within the hotel. This is a guaranteed relaxing stay in a truly five-star resort.
From journal Cancun - Party City With World-Class Beaches
September 16, 2005
2) This should really be first, but try to avoid letting the "Rooms Controller" check you in. She made us wait an hour to check into our cockroach-ridden room, even when there were rooms available and five other couples checked in after us. This should have never happened because we're Marriott Rewards members and should be able to get any available room... but because we turned down her request to UPGRADE our room from what we booked ($30/night upgrade), she was keen to let us wait until the room she designated for us was ready.
3) The beer is $5USD per CAN at La Isla restaurant. I find it quite expensive to drink a can of beer out of a plastic cup for $5. We did it several times, but we wish we would have known you could get a 36-oz. bottle of Cerveza Sol at the liquor store across the street for 300 pesos. We spent $200 on food per day in Cancun--and that is TRYING to stay on a budget.
4) Get an ocean view room if possible. When we moved from the roach room, we moved to Room 4096. It was very nice and had a full view of the ocean and the beach below. It was amazing to fall asleep to the sound of the waves crashing on the beach.
From journal Cancun September 2005
Camberley, United Kingdom
March 23, 2003
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