Hard Rock Hotel Cancun

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Blvd. Kukulcan Km 14.5, Quintana Roo, Cancun 77500

Editor's Note: This property was formerly the Cancun Palace.

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User Reviews

Results 1-10of 92 Reviews


Hard Rock Hotel Cancun - Great place!!

A traveler

Travelocity.com

We traveled to Cancun and stayed at the Hard Rock Hotel Cancun (HRHC) from October 6 to October 13, 2012 as part of a group of 29 to attend my son?s wedding. We were very pleased from the moment we arrived with our stay there?.from the hotel, to the ...Read more
family fun, friendly staff,beautiful beach,great vacation

A traveler

Travelocity.com

This hotel is undergoing a transition to become one of the HardRock hotels. They are working hard to make this transition the least disruptive as possible. It's supposed to be complete by 10/12. Very clean, good restaurants, hibachi grill is ...Read more
AWESOME !!! : )

A traveler

Travelocity.com

We were at the Cancun Palace July 3 - July 8. We all (47) had a wonderful time!!! My daughter got married on July 6 on the Beach.. CINTYA, the wedding coordinator, all I can say about her is AWESOME!!!... Our room was beautiful, 12th floor ocean ...Read more
AWESOME!!! : )

A traveler

Travelocity.com

We were at the Cancun Palace July 3 - July 8. We all (47) had a wonderful time!!! My daughter got married on July 6 on the Beach.. CINTYA, the wedding coordinator, all I can say about her is AWESOME!!!... Our room was beautiful, 12th floor ...Read more
We had a wonderful view of the ocean.

A traveler

Travelocity.com

The only complaint I had about the room was the lateness of having our room cleaned. We would leave early of a morning and come back to our room around 2:00 or later. The room had not been cleaned. I called three seperate days ( we stayed 5 ...Read more


The Cancun Palace Resort was very welcoming. Thank you Christina!

A traveler

Travelocity.com

The Cancun Palace is a wonderful, family-oriented, friendly resort. The staff, meals, and resort amenities were exactly as advertised. I highly recommend a stay here. I plan to return next year.
Overall very good

A traveler

Travelocity.com

We had a great time, in a very nice place. My, now, wife and I got married at cancun palace or cp, the wedding was amazing and free-ish. If your getting married there they do offer a "free" wedding, we upgraded to get a few things like flowers and ...Read more
GREAT place to stay (especially on your HONEYMOON!)

A traveler

Travelocity.com

The Cancun Palace was a great place to stay! My husband and I spent our honeymoon there (June 27-July 2, 2011) and really enjoyed it. From the moment we walked in, we were treated like royalty. My biggest concern about traveling outside the US is ...Read more
DID NOT WANT TO GO HOME!!!!

A traveler

Travelocity.com

my husband and i stayed at the cancun palace in early sept 2010 . we travel at least once a year and this was our first trip to mexico and we both agree it wont be our last. The food drinks service all were excellent.The resort was beautiful and had ...Read more
The best experience in Cancun!!!

A traveler

Travelocity.com

I've just came back from my 7 nights vacation in Cancun Palace. It was our best experience in Cancun. I really love this hotel. We had a family suit. The rooms were always very clean, had plenty of towels, drinks in fridge, everything what we ...Read more