Cancun Palace All-Inclusive
- beecubed
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 46
- Reviews
-
18
- Photos
Great Stay
- October 26, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
My family and I spent a week at the Cancun Palace and had a terrific experience. The staff was friendly and willing to help. The hotel offers not only delicious food but also a variety of restaurants. The kids area where you could leave small children had many activities. The people responsible for the children's supervision were friendly, accommodating and approachable. The beach activities such as parasailing, jet sky, etc, were an added bonus to an already pleasant stay. The spa facility and products were of high quality. I would love to stay at the Cancul Palace again, and I highly recommend the property.
Beware the "concrete" palace
- September 2, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
My boyfriend and I planned a trip to Mexico hoping to find a tropical escape. We were greatly disappointed. Like others have said the hotel was not ready to be open, and many of the amenities were not fully functional yet. There was no ambiance at the hotel and my boyfriend and I joked that we were in the concrete palace instead of the Cancun palace. There was not a single flower or plant in the hotel (okay maybe one). Our best day was when we journeyed via taxi and ferry to the Cozumel palace for snorkeling (a nicer hotel). The palace resorts allow access to all of their resorts, but beware they will not provide transportation back and forth, unless you are participating in one of their ?spa or golf packages?. You are basically captive with little activity besides drinking and listening to sales pitches. The food is mediocre and the beach is okay, but there are people constantly harassing you to buy things and the water is rough. If you are looking for a relaxing beautiful tropical getaway this is not the place for you. If you are looking to get wasted at the pool with all inclusive drinks then this definitely is the place for you.
nice place BAD BAD BAD SERVICE
- August 17, 2007
- Rated 3 of 5 by
a traveler from Travelocity.com
very nice hotel almost new, but the service we got from thier staff was terrible from the front desk check in to a long long long long check out. staff wont even try to help you with any thing i've traveled alot and this was the worst service i ever got . sorry but even with a nice place like that i will never go back to the "cannot help you palace".
WONDERFUL
- August 4, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
Loved it loved it loved it!!!!!!!!!!!!! Service was great, rooms were great, food was great, drinks were great, location was great...We are going back next year and we are counting the days!!! It was wonderful!! Recommend everyone to stay here. Its awesome..The staff really makes you feel like they do enjoy waiting on you. Look forward to going back
dream vacation
- July 18, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
Wonderful. We had a beautiful room overlooking Caribe. Very clean great service in every part of the hotel. Restaurants first class especially Italian restaurant.Spa wa very professional and relaxing a must visit. Kids had lots to do.Please drink responsibly because as an all inclusive people can abuse a bit. We would love to go back Jose at the pool so sweet and lots of fun the people who ran pool activities X and Y The best of Mejico(and there's lots) but the people outshine it's beauty by far!!!! Gracias a todos que hicieron una vacacion inolvidable para nosotros!!!