- jerryhuff
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 17
- Reviews
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1
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Relaxing
- March 13, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
We loved the hotel very small and close to all shopping malls. Everyone was helpful and very freindly. Food was excellent drinks were very good. Be ready to climb stairs no matter where you go in the hotel. Only bad thing about stay is after 2 p.m. you get no sun, Beach Palace beside the Avalon blocks the sun from pool and beach. Also, very little beach area the tide was way up and you could barely walk the beach area. (which that was happening all along the beach not just Avalon Grand). At this hotel and both the others we were never bothered by Time Share people. That was nice. (We visited all the Avalon Family hotels). Avalon Grand was the nicest of them all with the friendiest and helpest staff. We have a Ocean View Studio which was very nice and big with 2 full size baths and huge balcony to sit at and enoy the ocean view. It is a very quite and friendly place to stay. We would stay again.
C & J Nichols
Relaxing
- March 13, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
We loved the hotel very small and close to all shopping malls. Everyone was helpful and very freindly. Food was excellent drinks were very good (not strong enough). Be ready to climb stairs no matter where you go in the hotel. Only bad thing about stay is after 2 p.m. you get no sun, Beach Palace beside the Avalon blocks the sun from pool and beach. Also, very little beach area the tide was way up and you could barely walk the beach area. (which that was happening all along the beach not just Avalon Grand). At this hotel and both the others we were never bothered by Time Share people. That was nice. (We visited all the Avalon Family hotels). Avalon Grand was the nicest of them all with the friendiest and helpest staff. We have a Ocean View Studio which was very nice and big with 2 full size baths and huge balcony to sit at and enoy the ocean view. It is a very quite and friendly place to stay. We would stay again.
Intimate
- February 25, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
This hotel is on the small side for Cancun standards. The food is buffet style at both restaurants and the Mexican restaurant was only open three days a week when we were there. Kelly's bar wasn't open at all when we were there. The bar service was not very good, there were many drinks that they could not serve due to either not knowing how to make or not having ingredients. The Avalon Reef is a timeshare and if you go there to enjoy Isla Mujeres expect the timeshare sales people to be on you. This was a decent hotel for $ a night, mostly due to location and if you desire a smaller hotel. Don't expect a resort becuase that is not what this is. If you want a hotel with sit down restaurant service this isn't the place. If you want a place where the bar service includes waiters to circulate and bring drinks this is not it. I would say this is no more than a three star hotel with two star resort amenities. Also, the front desk is absolutely of no help if you have problems with your arrangements as I attempted to call them four times in two days during my stay and never spoke to anyone. The concierge was helpful in arranging a trip to Chichen Itza but referred us to the timeshare when we wanted to go to Isla Mujeres.
A WONDERFUL HOTEL!!
- January 23, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
This Hotel was wonderful. The staff called us my our names the whole time we were there, i don't know how they remebered but they did. Also this hotel has activities all day like bingo by the pool for prizes, karaoke, and dance shows/ competitions. The location of this hotel is right in the hotel zone, there is a great shopping center across the street, the bus stops right outside the hotel and for about sixty cents you can take a five minute ride down to the clubs and bars 24/7 so you never have to worry about going out, also the bus takes you to the ferry to isla mujeres where you can travel to the Avalon sister resort. I suggest you get the ALL INCLUSIVE package it is well worth it you eat and drink as much as you want even 24 hour room service. I stayed here Jan 8 2009 to Jan 14 2009 and there was a nice beach and stairs that took you you down. I also suggest booking some tours especially to xel ha and tulum and rio secreto. If you want a nice hotel where its still personable enough that people know your names and are always smiling this is the hotel for you.
Wonderful Stay
- October 7, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
My friends and I stayed at this hotel for our annual girls only vaca, and we loved it. The breakfast every morning was great and everyone was so friendly. The rooms were great, wonderful view and we could hear the music from the hotel next door, which was great when we were getting dressed for our night out. We would definitley stay here again and recommend to others!!!