Riu Palace Mexico-All Inclusi

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    $158Recent Rate
  • Avda. Xaman-Ha, Manzana 3, Lote 4
    Playa del Carmen, Mexico 77710
    +52-984-877-4200Website
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Stircrazy
Stircrazy
First Reviewer
5 out of 5
Avg. Member Rating
29
Reviews
6
Photos

Superlative resort! Highly recommended!

  • September 21, 2008
  • Rated 5 of 5 by a traveler from Travelocity.com
Not only is the Riu Palace Mexico absolutely sumptuous in appearance, but the staff goes out of their way to make you feel at home. Front desk personnel very helpful, the housekeeping staff cordial and friendly, making sure the minifrig is well stocked and plenty of fresh towels daily. The beach/pool staff are exceptional as well. The buffets were good, the "reservations only" dinner was good (we only tried La Bogega, ate out in town the other nites). I would definately come here again. The beachfront is gorgeous and very well maintained: large rocks placed at strategic places in the surf create a very natural looking and safe swimming area. The sand is white, there are no rocks on the bottom to worry about and there are areas w/ lounge chairs in the sun as well as in the shade under the lovely palm trees. Both alcoholic and non-alcoholic drinks were brought around the beach in the afternoon to choose from and the pool bar staff would deliver beverages to your chairs. The towel girl was very helpful and appreciated the tip we gave her at the end of our stay. Our plan was all exclusive, but we left small tips in dollars every time we ate and tipped a dollar every day for housekeeping, five dollars at end of our stay for the housekeeper and another five dollars for the guy who kept the minifrig stocked. We ordered daily coffee in our room and tipped the room service guy as well. After the first day, we were getting exceptional service, roses on the breakfast tray, super fast room service and extra towels. We didn't see any other guests tipping and I believe our small gratuities were much appreciated by everyone. We'll definately be back.

Riu Palace Mexico

  • July 26, 2008
  • Rated 5 of 5 by a traveler from Travelocity.com
This resort is beautiful. We stayed 7 days and were there for my son's wedding. The staff is very friendly. There were times when we had miscommunication, but that is to be expected in a country that speaks a different language than you. The beach area is beautiful with a large area of palm trees to shade the lounging area. We didn't think we would like the trees, but it turned out to be one of our favorite things about the resort. There are plenty of restaurants to choose from for meals, and room service was very quick. Hats off to the waiters who remembered us from day to day and were very attentive to our needs. The only negative thing is the beds are hard and look very uncomfortable, but to our surprise we slept very well every night. We definitely will stay here again!!

Barcelo Maya Palace Hotel

  • May 29, 2008
  • Rated 5 of 5 by a traveler from Travelocity.com
The hotel was excellent. Great pool for kids. Service was great. Everyone was very polite and helpful. This hotel was very big. So you did have to walk quit alot, but the hotel is worth it. The buffet had a large variety of food. It just did not change much from day to day.If you are planning on doing a lot of site seeing, this hotel is far away from most attractions. If you plan to stay at the hotel property, there are many things to keep you busy because there are five hotels and a disco club on the property. You do not have to worry about transportation from hotel to hotel because they have a trolley that will take you.I would definitely return to this hotel.

Excellent experience

  • May 17, 2008
  • Rated 5 of 5 by a traveler from Travelocity.com
The Riu came recommended from several of our friends and lived up to their raves. The room was beautiful as was the hotel itself. The bed in the room was a little hard for my taste, but was very comfortable anyway. The staff in all the bars and restaurants was pleasant and there to serve us in any way we needed. The location could not have been better and the pool and beach were gorgeous. Would definitely stay again and recommed this hotel to friends and family!

Great Vacation

  • April 14, 2008
  • Rated 5 of 5 by a traveler from Travelocity.com
The staff was very friendly and responded to our needs. It was a great place to go with a family and friends, as we did both. It was a $5 cab ride to 5th Ave, where the shopping is. There is also a shopping area across the street, in walking distance from the hotel. Not as much to choose from there as on 5th Ave, but still alot. There is plenty to do as far as excursions go, but you could spend all of your time at the resort and still have a full vacation. You can parasail from the beach on the resort along with other water activities. Xcaret is a good place to go but get your tickets online before you go. They give you a 10% discount on park entry and dolphin swim online. That is better than any deal you'll get on the street or at the resort. Xel-Ha is also a really nice plpace to spend a day. If you are young and want to party, you'd be better off staying at Riu Tequilla. Palace Mexico is calmer and more family friendly. There aren't many kids there (Palace Mexico) but you can bring your kids there and not worry about what they'll see or hear!

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