Riu Palace Mexico-All Inclusi
- Stircrazy
- First Reviewer
- Avg. Member Rating
- 27
- Reviews
-
6
- Photos
Riu Palace Mexico is Excellent
- April 6, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
This place is amazing. The service is fantastic. The beach is beautiful. The rooms are immaculate. The food is great. We had booked 2 rooms for our family, and when we got there they gave us rooms facing the outside fence. We asked them to give us rooms facing the courtyard, and they immediately obliged (for an additional charge. bargain with them they will lower it.) One of the biggest advantages of this place is that it is located in Playacar, which is a secure hotel and residential zone just outside of Playa Del Carmen. The location gave us a lot of flexibility. If we were bored with sitting at the pool or beach, we could go into town within 5 minutes. Taxis charge a flat rate of $ 5.00 one way. (You could walk there in 20 minutes). The town of Playa Del carmen is a lot of fun, with plenty of shops, bars, restaurants, and local taco stalls (some of the best tacos i've ever had). With some of the other resorts, you are stuck in their facility, and the drive to town can take 30 minutes or more, and be quite expensive. We will definately go back here.
Love the Riu Palace Mexico
- February 23, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
We have stayed there six times and have always found the hotel and the staff to be top-notch. The buffet is always varied and good. The specialty restaurants are also very good. Our rooms have always been very clean and the minifriges well stocked. I have seen people complain about the rooms not being closer to the beach. We found out during Hurricane Wilma in 2005 that being closer to the beach can be a hazard to your safety. I cannot say enough about the hotel and the staff in that emergency situation. Staff members risked their own lives to make sure our rooms were stocked with food and drink. They showed up for work as soon as the storm had passed to care for our comforts even though their own homes were damaged or destroyed. My family will always be fans of the Riu Palace Mexico.
unaccomodating wedding coordinators
- December 17, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
the itel itself is nice and dining and bar services were good but the wedding coordinators assisting with wedding of my cousin did not complete all the tasks they said they would even after they were paid for it. in turn, the bridal party had to take time out from their vacation to help the bride and groom set up decorations for the reception. there were timing issues where the staff were late either delivering products or services and for a wedding, that is unacceptable. so if you think of booking your wedding there, make things simple because anything out of the ordinary for the staff may not be completed in time or not at all.
Riu Palace Mexico
- July 26, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
This resort is beautiful. We stayed 7 days and were there for my son's wedding. The staff is very friendly. There were times when we had miscommunication, but that is to be expected in a country that speaks a different language than you. The beach area is beautiful with a large area of palm trees to shade the lounging area. We didn't think we would like the trees, but it turned out to be one of our favorite things about the resort. There are plenty of restaurants to choose from for meals, and room service was very quick. Hats off to the waiters who remembered us from day to day and were very attentive to our needs. The only negative thing is the beds are hard and look very uncomfortable, but to our surprise we slept very well every night. We definitely will stay here again!!
Barcelo Maya Palace Hotel
- May 29, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
The hotel was excellent. Great pool for kids. Service was great. Everyone was very polite and helpful. This hotel was very big. So you did have to walk quit alot, but the hotel is worth it. The buffet had a large variety of food. It just did not change much from day to day.If you are planning on doing a lot of site seeing, this hotel is far away from most attractions. If you plan to stay at the hotel property, there are many things to keep you busy because there are five hotels and a disco club on the property. You do not have to worry about transportation from hotel to hotel because they have a trolley that will take you.I would definitely return to this hotel.