Not a 5 Star Facility as promised!
- December 20, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
Traveled with Viking Tours to the hotel which was marketed as a 5 Star hotel - It wasn't.
The hotel was poorly maintained. Wall paper coming off walls, carpets soiled, bathroom fixtures not completely attached, sheets torn, arms of chairs in lobby falling apart and doors not maintailed. More equivalent to a very poor Quality inn.
Staff was helpful with the exception of the fitness center where I was ejected for wearing jeans.
Will not be using Sheraton in the future for Business or Pleasure as they do not respond to submitted complaints.